Catering - Administrative Coordinator

University of North Texas - Denton; Town of Texas, Denton (WI, TX); On-site; USD 40,000 - 70,000; Full time

Job summary

Join a dynamic team at a leading university, where you will play a pivotal role in catering services. This position offers the opportunity to enhance customer experiences by coordinating food orders and ensuring events run smoothly. You will collaborate with culinary experts and event planners to create memorable dining experiences. If you are passionate about food service and thrive in a fast-paced environment, this role is perfect for you. Be part of a community that values innovation, respect, and excellence in service, and help shape the future of dining at the university.

Qualifications

• Bachelor's Degree and three years of office administration experience required.
• Exceptional customer service and advanced communication skills needed.

Responsibilities

• Ensure proper entry of events into the Catertrax System.
• Assist customers with food orders and event planning.
• Maintain client files and gather feedback on events.

Skills

Customer Service

Advanced Written Communication

Microsoft Office

Accounting/Budgeting Procedures

Multitasking

Organizational Skills

Attention to Detail

Flexibility & Adaptability

Education

Bachelor's Degree

Tools

Catertrax System

Job description

Title: Catering - Administrative Coordinator

Employee Classification: Administrative Coordinator

Campus: University of North Texas

Division: UNT-Student Affairs

SubDivision-Department: UNT-Dining Service

Department: UNT-Catering-163730

Job Location: Denton

Salary: salary commensurate with experience

FTE: 1.000000

Retirement Eligibility: TRS eligible

About Us - Values Overview:

Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and the University of North Texas Health Science Center at Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year.

We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities. We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team.

Learn more about the UNT System and how we live our values at www.UNTSystem.edu.

Department Summary

Why work for UNT Dining? Our employees explain. - YouTube

It's About the Food. As the largest self-supported food service department in North Texas, UNT Dining Services offers 5 Dining Halls, 20+ retail venues, an upscale dining restaurant, a hydroponic garden, a central scratch bakery, and catering service-all led by professionally-trained chefs and hospitality experts. UNT is recognized as a national leader in university dining due to the department's innovative, trendsetting approach to food service and award-winning culinary talent. UNT operates Mean Greens Cafe, the nation's first 100% vegan collegiate Dining Hall, and Kitchen West, Texas' first and only university Dining Hall Certified Free From the Big 8 Food Allergens and Gluten Kitchens with Confidence. In early 2021, UNT opened its first standalone Dining Hall, Eagle Landing, inspired by urban food halls and home to seven unique restaurant concepts, all available for a single Meal Plan swipe. UNT was named No. 2 in the nation as a college with the best food by Delish.com and is also the recipient of the prestigious Loyal E. Horton Award and Vegan Recipe Award from the National Association of College and University Food Services. As a founding member of the Menus of Change University Research Collaborative, UNT contributes to groundbreaking research on plant-forward diets, food waste reduction, and consumer food choices while accelerating the implementation of the Menus of Change Principles of Healthy, Sustainable Menus.

Position Overview

To advance the mission of the University of North Texas through Food Service. Specifically, the role is to ensure that our customers are able to place appropriate food orders through our Catertrax system and to provide maximum assistance in collaboration with the Union Food Service Director, Director Operations and Executive Chef when placing custom orders keeping their budget, needs and goal of the event in mind

Minimum Qualifications

Bachelor's Degree and three years' of highly responsible and varied office administration or business management experience; or any equivalent combination of education, training, and experience.

Knowledge, Skills and Abilities

Exceptional customer service skills. Advanced written communication skills. Advanced Microsoft Office skills. Knowledge of accounting/budgeting procedures. Ability to work under pressure, to adjust to constant changes, to handle multiple tasks, and to coordinate the work of others. Ability to keep complex records, to assemble and organize data of complex nature, and to prepare and submit reports in acceptable formats. Ability to conceptualize, plan and organize multiple programs and assignments effectively. Ability to work on complex and confidential tasks utilizing judgment, tact, and resourcefulness. Skill in developing and maintaining good working relationships. Knowledge of policies, practices, procedures and terminology of assigned function.

Preferred Qualifications

Organizational Skills: Strong ability to multitask, stay organized, and prioritize tasks effectively.
Attention to Detail: Ability to track details and ensure all catering orders and event requirements are accurately handled.
Communication Skills: Clear and professional communication both written and verbal, with clients, team members, and vendors.
Flexibility & Adaptability: Ability to adapt to changing event requirements and deadlines.

Required License/Registration/Certifications

Job Duties:

• Ensure each event is properly entered into the Catertrax System


• Gather all pertinent details for each event by understanding different types of events such as Breakfast, Lunches, Coffee Breaks, Cook Outs, Deliveries and Social events and their FB needs.


• Be able to ask relevant questions i.e.. budgetary restrictions, and understanding of the type of event for which food is needed and the desired outcome of the event.


• Have knowledge of the food cost and product availability in order to assist customers.


• Be able to understand the menu and actively recommend food and beverage with the help of peers in accordance with departments policies and guidelines. Assist event planners in menu planning.


• Take ownership in educating and upholding all Verde policies.


• Know other elements needed for the event i.e.. tables, linens, centerpieces, time line of the event and availability of the space where the event is held. Electrical outlets, covered space for the buffets and source of water for cook out events etc.


• Develop a plan to forecast and gather information on all repeat and reoccurring events to stay ahead in planning, by reaching out to pertinent meeting planner.


• Answer all event enquiries within 24 hours.


• Participate in thrice weekly BEO meetings


• Be able to generate accurate BEOs based on the information gathered.


• Know all all areas of production and product delivery in order to meet customer needs.


• Communicate changes to all operating departments in a timely manner


• Know and maintain good relations with all event planners in various departments of the University.


• Solicit feedback as to the success of each event serviced.


• Maintain client files with all relevant information such as menu, budget and no of guest served etc. for their future event.


• Complete other tasks as assigned in a timely manner.


• Mentor, train and monitor office support person to maximize productivity.

Work Schedule:

Hours Vary

Driving University Vehicle:

Yes

Security Sensitive:

This is a Security Sensitive Position.

Special Instructions:

Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted.

Benefits:

For information regarding our Benefits, click here.

EEO Statement:

The University of North Texas System is firmly committed to equal opportunity and does not permit -- and takes actions to prevent -- discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking) and retaliation on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status in its application, employment practices and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities, facilities and employment practices. The University of North Texas System promptly investigates complaints of discrimination, harassment and related retaliation and takes remedial action when appropriate. The University of North Texas System also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist or participate in an investigative proceeding or hearing.