Catering

famousdavescareers; Aurora (CO); On-site; USD 26,000 - 36,000; Full time

Job summary

Famous Dave's is seeking a Catering Person to assist with prep, delivery and teardown for catered events. You will coordinate setups and deliveries, confirm order details, and upsell drinks and menu items with guests in a friendly, timely manner.

Responsibilities include serving, POS use, packing orders, and maintaining cleanliness, with occasional driving to events. Strong communication, teamwork, and multi-tasking are essential in this fast-paced role.

Qualifications

• Reading, writing, basic math and superior communication skills required.
• Understanding of federal, state, and local liquor laws.
• English language and professional communications skills required.
• Ability to work in a team environment.
• Ability to work calmly under pressure and exercise good judgment.
• Problem solving, self-motivation and organization are essential.
• Commitment to quality service and knowledge of food & beverages.
• Handles multiple priorities in stressful situations; strong time management.
• Valid driver's license preferred.

Responsibilities

• Interact with guests to create a friendly, upbeat atmosphere.
• Explain signature items and supervise catering/menu tours.
• Use POS system to clock in/out, input orders, and close shifts.
• Ensure orders are packed accurately and reviewed with guests.
• Set up and tear down event sites (tables, chairs, items, etc.).
• Prepare catering vehicles with needed food and service items.
• Occasionally drive catering vehicle to events.

Skills

Reading & writing

Basic math

Communication skills

Liquor laws knowledge

Teamwork

Calm under pressure

Problem solving

Judgment under stress

Self-motivation

Education

High School graduate

Tools

POS system

Job description

JOB SUMMARY

Catering person assists in the preparation, tear down, and clean up of all food and service items need for deliveries and catered events in a timely fashion. Coordinates and set-ups and deliveries. Confirms order details and timing. Serves and suggestively sells drinks, appetizers, entrees and desserts in an outgoing, friendly and timely manner so as to "WOW" our Guests. Ensures catering and delivery orders are accurate. Positively represents the Famous Dave's brand. Performs side duties including, but not limited to, answering the phone, bussing tables, washing dishes, cleaning work stations, rolling silverware, expediting orders or running food. Maintains regular and consistent attendance and punctuality.

PRINCIPAL ACCOUNTABILITIES

• Interacts verbally with all Guests creating a friendly and upbeat atmosphere. Greets Guests and explains signature items, touring Guests through the menu using concise and articulate language. Listens and responds to Guest questions. Suggestively sells signature items and catering menus. Presents Guest check and accepts a form of payment. Makes correct change and/or completes the proper charge card procedure in a timely manner.
• Practices teamwork by assisting other servers by running food, greeting other tables, pre-bussing, refilling beverages, and providing assistance to other tables and team members when necessary.
• Accurately uses the P.O.S. (point of sale) system to clock-in/out, to process/input orders and complete end of shift procedures.
• Ensures orders are packed accurately and reviews orders with Guest.
• Set up and tear down of the site for all Famous Dave's service related items (i.e. tables, chairs, tongs, grill, sanitation buckets, cooking utensils, etc.).
• Prepare catering vehicle with all needed food and service items for catering event.
• At times may drive catering vehicle to catering event.

QUALIFICATIONS

• Education:
  • High School graduate or equivalent preferred
• Experience:
  • Previous server or restaurant experience preferred
• Skills/Competencies/Certifications:
  • Reading, writing, basic math and superior communication skills required
  • Understanding of federal, state, and local liquor laws
  • English language and professional communications skills are required
  • Ability to work in a team environment
  • Ability to work calmly and effectively under pressure
  • Must have problem solving abilities, be self-motivated, and organized
  • Commitment to quality service, and food and beverage knowledge
  • Handles multiple priorities; work under stress and exercise good judgment
  • Valid driver's license preferred