Category Manager, Professional Services & Outsourcing - USDS

TikTok; San Jose (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

A leading company in the digital space is seeking a Category Manager for Professional Services & Outsourcing. This role involves developing category plans, managing supplier performance, and collaborating with global procurement teams. The ideal candidate will have extensive experience in sourcing and contract negotiation, along with strong analytical and project management skills. Join a dynamic team focused on driving value and innovation in category management.

Qualifications

• 4+ years in sourcing, contract negotiation, or project management.
• Deep knowledge of category management and source-to-pay processes.

Responsibilities

• Develop category plans based on spend data and market dynamics.
• Manage supplier performance and ensure compliance with agreements.
• Coordinate and implement strategic sourcing initiatives.

Skills

Organizational Skills

Project Management

Communication

Customer Service

Financial Analysis

Education

Bachelor's Degree

Tools

Microsoft Office

Job description

Category Manager, Professional Services & Outsourcing - USDS

Join to apply for the Category Manager, Professional Services & Outsourcing - USDS role at TikTok

Responsibilities

• Employ a customer-centric approach to providing internal and external stakeholders with excellent category management support.
• Partner with Global Procurement teams, cross-functional teams, and third-party providers to support stakeholders effectively.
• Develop category plans based on spend data, supply market dynamics, and business requirements.
• Develop, measure, and track Key Performance Indicators (KPIs) for categories.
• Research category management best practices and new trends.
• Analyze spend data and external market information to support strategy development.
• Drive value beyond cost, including risk mitigation, operational efficiencies, and innovation.
• Coordinate and implement strategic sourcing initiatives.
• Execute sourcing projects to deliver total value collaboratively.
• Assess supplier capabilities and identify new suppliers.
• Prepare business cases, perform data analysis, and build financial models.
• Analyze RFP responses and recommend actions.
• Manage supplier performance and establish governance processes.
• Review suppliers against contracted obligations and manage operational risks.
• Ensure compliance with global agreements and policies.

Qualifications

Minimum Qualifications

• 4+ years in sourcing, contract negotiation, supplier management, outsourcing, or project management.
• Bachelor's degree or equivalent experience.
• Deep knowledge of category management and source-to-pay processes.
• Strong organizational, time management, and project management skills.
• Proficiency in spend analysis, market intelligence, financial analysis, and stakeholder management.
• Willingness to travel domestically and internationally.

Preferred Qualifications

• Self-motivated with a sense of autonomy.
• Excellent communication and customer service skills.
• Ability to present to executive-level audiences.
• Continuous improvement mindset and adaptability to change.
• Proficiency in Microsoft Office and purchasing systems.