Category Manager, Hard Services

JLL; Chicago (IL); On-site; USD 90,000 - 130,000; Full time

Job summary

JLL in Chicago is seeking a Category Manager - Hard Services to develop and manage category strategies across technical areas such as MEP, mechanical, electrical, plumbing, and life safety. You will lead supplier relationships, enable cost and performance improvements, and report to stakeholders.

You will collaborate with internal teams to drive procurement events, RFPs, and contract approvals while applying ethical procurement standards and leveraging data analytics to deliver value for clients

Qualifications

• Bachelor's Degree / Degree in Procurement or Supply Chain preferred.
• 5–7 years procurement-related technical category management experience.
• Excellent interpersonal skills, organization.

Responsibilities

• Develop category strategy and manage category performance.
• Delivery of financial targets and savings reporting.
• Liaise with internal stakeholders for contract approvals and supplier relationships.
• Use data analytics to drive strategy and cost improvements.
• Prepare reports for internal and external stakeholders.
• Apply Global Procurement policy.

Skills

Category management

Supplier relationships

Data analytics

Negotiation

Stakeholder management

Strategic thinking

RFP/Bid management

Risk management

Presentation skills

Ethical procurement

Education

Bachelor's Degree / Degree in Procurement or Supply Chain preferred

Job description

JLL empowers you to shape a brighter way .

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Category Manager - Hard Services

Develop and manage hard service categories (technical categories for example: MEP, mechanical, electrical, plumbing, critical environment, fire and life safety, etc.) to achieve organizational goals by: develop category strategies, leverage scale, build supplier relationships, identify and bring forward market innovations, support client solutions and providing overall value to stakeholders in support of all JLL client managed spend.

Summary

• Develops and regularly maintains short, mid and long-term category strategies aligned with overall business strategy and objectives and departmental stakeholders
• Forges key strategic relationships with strategic suppliers and industry leaders and develops those relationships, being mindful of long-term mutually beneficial and ethical objectives as well as providing the business with access to supplier innovation
• Manages category-specific segmentation of service providers and supply partners to ensure that we have the best service provision available across the category to deliver value to our internal and external clients
• Shares market intelligence, best practices and provides category expertise in improving cost, performance and overall value to end users

Duties and Responsibilities

• Responsible for category strategy development, execution and category performance of all category related activities
• Delivery of financial targets in line with business expectations. CM continuously drives the category opportunity agenda and self-sufficiently identifies, agrees and executes these projects
• Accountable for creating strategic solution for specific commodity and service requirements, procurement event planning, RFP/quotation management, bid analysis and recommendations, liaison with internal stakeholders for contract approvals, savings reporting, documentation and compliance
• Utilize and enhance supply chain data analytics to assess current state needs and portfolio and enable more strategic thought leadership
• Rationalizes supply base and develops clear strategic supply partner framework and maintains this framework at senior supplier level
• Use market and industry intelligence to identify and qualify new suppliers and use data to support the business and delivery of services
• Identify risk, threats and provide solutions for mitigation
• Utilize supplier relationship management tools to manage relationship with JLL preferred supply base
• Act as the internal issue resolution point and review performance regularly
• Provide functional leadership and peer group alignment, where appropriate and needed
• Identify opportunities to develop and implement new policies and procedures, including rationalization of legacy policies and procedures
• Prepare high quality reports and presentations for use with internal and external stakeholders and/or teams as required
• Apply ethical company standards and ensure Global Procurement policy is applied at all times

Sourcing Process Expectations

• Develop category strategies with the ability to provide visibility such as supplier summaries, stakeholder engagement plans, contract summaries, and market insights that lead to both short and long-term strategies
• Ability to negotiate and have proven strategies within areas of responsible spend
• Lead development and execution of all sourcing-related functions- performing due diligence and assessment of prospective suppliers, executing RFPs/bids, negotiating contracts and ensuring effective transition to operations during implementation
• Partner with functional leads and the business to drive both immediate and sustained benefits to JLL and its clients
• Bring strategic thought leadership to identify additional cost and operational efficiencies
• Proactively manage internal stakeholder expectations and elevate at appropriate times
• Manage savings tracking and work with sourcing managers and key suppliers, ensure that savings initiatives ideas are being driven to maximize savings impacts
• Conduct supplier performance review meetings, manage supplier scorecards, contract compliance and service obligations
• Incorporate Responsible Procurement
• Subject matter expert for category and main point of contact within JLL

• Bachelor's Degree / Degree in Procurement or Supply Chain preferred
• 5-7 years procurement-related technical category management experience
• Excellent interpersonal skills, organization