Catch Server

Shamin Hotels Master; Virginia Beach (VA); On-site; USD 25,000 - 35,000; Full time

Job summary

Shamin Hotels Master is looking for a dedicated Restaurant Server in Virginia Beach, VA. Your role will include greeting guests, taking orders, and providing exceptional service to ensure a memorable dining experience.

Ideal candidates will have strong communication skills and a passion for customer service. Flexibility to work evenings and weekends is essential. Join us in creating unforgettable dining experiences at Shamin Hotels.

Qualifications

• Previous experience as a server in a restaurant or hospitality setting is preferred but not required.
• Passion for providing exceptional customer service.
• Excellent communication skills.

Responsibilities

• Welcome guests to the restaurant and escort them to their tables.
• Take food and beverage orders from guests accurately.
• Serve food and beverages to guests in a timely manner.
• Engage with guests and address their needs.

Skills

Customer Focus

Communication Skills

Attention to Detail

Team Player

Flexibility

Job description

Restaurant Server – Virginia Beach, VA 23451

Who Are We Looking For?

Are you someone who values teamwork, takes ownership of your role, and is passionate about serving our guests with warmth and hospitality? We are seeking candidates with a wide variety of knowledge, skills, and experiences to contribute to our continued success.

Position Overview

As a Restaurant Server, you will play a key role in providing excellent customer service and ensuring a positive dining experience for our guests. Responsibilities include taking orders, serving food and beverages, and attending to guests' needs in a courteous and efficient manner.

Essential Job Functions

• Greeting Guests: Welcome guests to the restaurant in a friendly and welcoming manner, and escort them to their tables.
• Menu Knowledge: Understand the menu offerings, including food and beverage options, specials, and promotions, and provide recommendations to guests as needed.
• Order Taking: Take food and beverage orders from guests accurately and efficiently, ensuring special requests or dietary restrictions are noted and communicated to the kitchen staff.
• Serving: Serve food and beverages to guests in a timely and professional manner, ensuring accuracy and presentation standards are met.
• Upselling: Utilize suggestive selling techniques to promote additional menu items, specials, or beverages to enhance the guest experience and increase sales.
• Table Maintenance: Monitor and maintain cleanliness and organization of assigned tables and dining areas throughout the meal service.
• Guest Interaction: Engage with guests in a courteous and attentive manner, addressing any questions or concerns they may have and ensuring their needs are met throughout their dining experience.
• Billing and Payment: Present bills to guests, process payments accurately, and handle cash and credit card transactions following established procedures.
• Teamwork: Collaborate with kitchen staff, bartenders, and other restaurant team members to ensure smooth operations and excellent service.

Core Values

• Team Up: Be Golden, collaborate, and help others succeed.
• Own It: Be a role model, embrace responsibility, and keep learning.
• Passionately Serve: Be positive, care deeply, and create memories.

Qualifications

• Previous Experience: Experience as a server in a restaurant or hospitality setting is preferred but not required.
• Customer Focus: Passion for providing exceptional customer service and creating memorable dining experiences for guests.
• Communication Skills: Excellent communication skills, with the ability to interact effectively with guests and team members in a fast-paced environment.
• Attention to Detail: Strong attention to detail and accuracy in order taking, serving, and handling transactions.
• Team Player: Ability to work collaboratively as part of a team and contribute to a positive work environment.
• Flexibility: Willingness to work flexible hours, including evenings, weekends, and holidays, based on business needs.
• Physical Requirements: Ability to stand and walk for extended periods; ability to lift and carry trays of food and beverages.

Equal Opportunity Statement

Shamin Hotels is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We thank all applicants for their interest, but only those selected for an interview will be contacted.