Catastrophe Property Adjuster *MULTIPLE REMOTE LOCATIONS*

Erie Insurance; Fairfax (VA); Remote; USD 66,000 - 107,000; Full time

Job summary

Erie Insurance seeks a Claims Adjuster in Catastrophe Operations to handle property claims from home within the ERIE operating footprint. This role involves assessing damages, managing claims, and requires extensive travel. The ideal candidate has significant claims handling experience and a strong understanding of damage repair techniques, along with a commitment to customer service.

Benefits

Premier health, prescription, dental, and vision benefits

Pension plan

401(k) with up to 4% contribution match

Paid time off

Career development programs

Qualifications

• Five years claims handling experience including two years in property claims.
• Strong knowledge of damage repair and valuation techniques.
• Valid driver's license and good driving record.

Responsibilities

• Establish contact with Policyholders regarding their loss.
• Identify and assess damages, determine liability, and total claim value.
• Document all activities and submit final reports for claim closure.

Skills

Claims handling experience

Damage repair knowledge

Valuation techniques

Estimating software proficiency

Customer focus

Education

High school diploma or equivalent

Completion of AIC program (preferred)

Tools

Estimating software (Symbility)

Job description

Division or Field Office:

Claims Division

Department of Position:

Catastrophe Operations Dept

Work from:

Home, within ERIE operating footprint

Salary Range:

$66,625.00-$106,427.00*
*This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location, and experience of an applicant, as well as level of role for which the successful candidate is hired. Position may be eligible for an annual bonus payment.

At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a diverse and inclusive team that includes more than 5,000 employees and over 2,200 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.

Benefits That Go Beyond The Basics

We strive to be Above all in Service to our customers—and to our employees. That's why Erie Insurance offers you an exceptional benefits package, including:

• Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.
• Low contributions to medical and prescription premiums. We currently pay up to 97% of employees' monthly premium costs.
• Pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.
• 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension.
• Paid time off. Paid vacation, personal days, sick days, bereavement days and parental leave.
• Career development. Including a tuition reimbursement program for higher education and industry designations.

Additional benefits include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for community service; and dollar-for-dollar matching of charitable gifts.

Position Summary

Exercises independent discretion or judgment in handling all types of catastrophe property claims. Also assists assigned field office when not on catastrophe deployment in handling day-to-day property claims.

• This is a work-from-home position and applications are accepted within the entire ERIE Operating Footprint, including PA, NY, MD/DC, NC, VA, WV, TN, WI, IL, IN, OH, and KY.
• The majority of responsibilities will require travel throughout the ERIE footprint.
• A company car with paid gas card will be provided.
• Opportunity for bonuses and career growth with an award-winning company!

Duties and Responsibilities

Establish contact with Policyholders regarding their loss, including driving to the site of damage within the assigned territory or other locations if required.

Set and manage reserves within designated authority.

Identify and assess damages, determine liability, and total claim value.

Prepare estimates, obtain scope of work and repair costs with contractors or Policyholders.

Document all activities and submit final reports for claim closure.

Determine or decline payments, issue checks, and negotiate claims with attorneys when necessary.

Supervise independent adjusters handling property losses and advise claims adjusters.

Attend industry training to stay current on legal developments and compliance.

Assist field offices when not on Catastrophe Duty and bring claims to conclusion.

Maintain the Sprinter Van used for operations.

Core Competencies

Values Diversity, Nimble Learning, Self-Development, Information Management Skills, Collaboration, Customer Focus, Job-Specific Knowledge, Innovation, Trust, Work Process Optimization, Accountability, Decision Making.

Qualifications

High school diploma or equivalent; five years claims handling experience including two years property claims; strong knowledge of damage repair and valuation techniques; preferred completion of AIC program; proficiency with estimating software (preferably Symbility); valid driver's license and good driving record; willingness to travel extensively.

Physical Requirements

Lifting/moving 0-20 lbs frequently; 20-50 lbs frequently; over 50 lbs with equipment; frequent driving; occasional manual data entry; climbing heights.

Nearest Major Market: Washington DC