Catastrophe Planning and Logistics Manager

AAA - American Automobile Association; United States; Remote; USD 106,000 - 157,000; Full time

Job summary

An established industry player is seeking a Catastrophe Planning and Logistics Manager to lead critical disaster response efforts. In this pivotal role, you will develop and implement logistics plans, ensure readiness, and coordinate resources during emergencies. Your leadership will drive the efficiency of operations while collaborating with diverse teams and partners. If you thrive under pressure and are passionate about disaster preparedness, this opportunity allows you to make a significant impact where it truly counts.

Benefits

Health coverage (medical, dental, vision)

401(K) plan with company match and pension

Tuition assistance

PTO for community volunteer programs

Wellness program

Employee discounts

Qualifications

• 4-6 years of experience in Claims Management or related fields.
• Familiarity with regulatory guidelines such as FEMA.

Responsibilities

• Develop logistics plans for catastrophe response and ensure readiness.
• Coordinate resources and logistics in disaster-affected areas.

Skills

Claims Management

Disaster Management

Leadership

Communication

Problem-solving

Organizational Skills

Education

Bachelor's Degree

Job description

Catastrophe Planning and Logistics Manager

Are you ready to make a lasting impact during critical moments? We are seeking a dedicated Catastrophe Planning and Logistics Manager to lead efforts in delivering timely resources and services to AAA members and the ACE organization following disasters. By leveraging data, technology, and collaboration, you will streamline claims processes, mitigate risks, and provide exceptional service when it matters most.

Responsibilities:

1. Develop and implement cohesive logistics plans for catastrophe (CAT) response, ensuring readiness.
2. Create and maintain transparent systems for procurement and delivery of disaster response essentials.
3. Train and lead teams in emergency operations.
4. Coordinate resources, personnel, and logistics in disaster-affected areas.
5. Assess and improve disaster response strategies.
6. Plan and coordinate exercises to enhance Claims department readiness.
7. Manage coordination, communication, tracking, and reporting for Catastrophe Claims events.
8. Conduct update calls with executive staff during disasters, providing status updates.
9. Collaborate with partners to enable equipment and supply management during events.
10. Develop transportation operations for efficient distribution of supplies and services.
11. Act as the focal point for multi-discipline logistics operations, ensuring alignment with organizational goals.

Qualifications:

1. Bachelor's degree preferred.
2. 4-6 years of Claims Management or related experience.
3. Experience in disaster management or emergency response.
4. Strong leadership and organizational skills.
5. Ability to make critical decisions under pressure.
6. Excellent communication and collaboration skills.
7. Familiarity with regulatory guidelines such as FEMA and local protocols.
8. Relevant certifications in emergency management are preferred.
9. Problem-solving skills under high-pressure scenarios.
10. Exceptional organizational abilities and attention to detail.
11. Interpersonal skills for managing diverse teams and partners.

Join us in making a real difference where it counts. If you're driven by challenges, thrive under pressure, and are passionate about disaster preparedness and recovery, we encourage you to apply.

The starting pay range for this position is: $106,200 - $156,400.

Full-time employees are eligible for our incentive program based on performance.

Remarkable benefits include:

• Health coverage (medical, dental, vision)
• 401(K) plan with company match and pension
• Tuition assistance
• PTO for community volunteer programs
• Wellness program
• Employee discounts

Auto Club Enterprises is the largest federation of AAA clubs in the nation, with 14,000 employees across 21 states serving 17 million members. We value diversity and support a team capable of delivering legendary, lifetime service. We are an Equal Opportunity Employer and will consider all qualified applicants, including those with criminal histories, in accordance with applicable laws.