Catalog Operations Specialist

order.co; New York (NY); On-site; USD 65,000; Full time

Job summary

An innovative marketplace is seeking a Catalog Optimization Specialist to enhance product listings and drive customer savings. In this role, you will analyze data to optimize live orders, ensuring accurate vendor pricing and product substitutes. You'll collaborate with the Data team to improve catalog efficiency and enhance customer satisfaction. If you thrive in a fast-paced environment and have a keen eye for detail, this position offers a unique opportunity to contribute to a growing company committed to simplifying the purchasing process for businesses. Join a dynamic team and make a significant impact in the B2B marketplace!

Benefits

Competitive compensation

Generous benefits

Flexible time off

Remote work policies

Medical, dental, vision

401(k) with match

Qualifications

• Detail-oriented executor with a knack for spotting inconsistencies in data.
• Strong written communication skills and follow-through are essential.

Responsibilities

• Add or update vendor pricing and availability for high-impact SKUs.
• Map product substitutes and suggest viable alternatives.

Skills

Detail-oriented execution

Strong written communication

Data entry

E-commerce navigation

Excel/Google Sheets

Education

1+ year in data entry, merchandising, operations, or e-commerce

Tools

Excel

Google Sheets

Job description

Order.co is a guided B2B marketplace with a mission to simplify buying for businesses. Order.co makes it easy for businesses to place and track purchases across all their vendors, control spend, and make payments in a single, consolidated bill. Tailored insights and purchasing recommendations fuel smarter spending decisions so businesses can easily save time and money on what they need to grow.

Founded in 2016 and headquartered in New York City, Order.co oversees nearly half a billion in annualized spend across hundreds of customers like WeWork, SoulCycle, Lume, and High-Level Health. Order.co has raised $50M in funding from industry-leading investors like MIT, Stage 2 Capital, Rally Ventures, 645 Ventures, and more. Order.co has been proudly named a 50 to Watch by Spend Matters and a Best Place to Work by BuiltIn.

See growth from a new perspective, when everything is in Order.co.

Job Description

As a Catalog Optimization Specialist, you'll support the maintenance and enhancement of our product catalog to drive customer savings and improve monetization. You'll work behind the scenes to identify vendor sources, action pricing updates, and ensure our substitute products are accurately represented for smart optimization decisions. You'll play a key role in optimizing live orders—analyzing real-time data to recommend substitutions or adjustments that maximize revenue while maintaining customer satisfaction and fulfillment efficiency.

Key Responsibilities

• Add or update vendor pricing and availability for high-volume and high-impact SKUs
• Map product substitutes and suggest viable alternatives
• Execute catalog enhancements to reduce customer friction and improve fulfillment rates
• Partner with the Data team to QA product enrichment initiatives
• Source information from vendor sites with speed and accuracy
• Identify optimization opportunities that improve customer savings or Order.co revenue
• Implement impactful time-of-order optimizations and facilitate live quotes to vendor contacts

Qualifications

What We're Looking For

• Detail-oriented executor with a knack for spotting inconsistencies in data
• Strong written communication skills and follow-through
• Comfort navigating e-commerce sites and vendor portals
• 1+ year in data entry, merchandising, operations, or e-commerce preferred
• Familiarity with Excel/Google Sheets and comfort learning new tools
• New York based candidates strongly preferred

Additional Information

What You'll Receive

• Competitive compensation and generous benefits
• Flexible time off and remote work policies
• Medical, dental, vision, and 401(k) with match
• A fast-paced and collaborative team environment
• The anticipated annual salary for this role is $65,000. Actual compensation and title will be commensurate with experience, qualifications, knowledge, and skills.

Order.co is an equal-opportunity employer. Applicant's qualifications are considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, veteran status, genetic information, or any other basis prohibited by law.