Catalog Efficiency Coordinator

Downtown Music; Nashville (TN); On-site; USD 60,000 - 80,000; Full time

Job summary

Downtown Music Group is seeking a Catalog Efficiency Coordinator to ensure catalogs move smoothly through publishing systems. You will identify bottlenecks, resolve data and system issues, and collaborate across teams to maintain transparent, accurate workflows for songwriters, songs, and catalogs.

This role requires 1–3 years in music publishing operations or data analysis, strong Excel skills, and a detail-oriented mindset.

Qualifications

• 1–3 years of experience in music publishing operations, metadata management, or music data analysis.
• Strong analytical and problem-solving skills with high attention to detail.
• Familiarity with music publishing systems, metadata standards (ISWC, ISRC, IPI), and CWR delivery processes.
• Excellent communication and collaboration skills.
• Proficiency in Excel, data tracking tools, and workflow management platforms.
• Ability to manage multiple catalog and data review workflows simultaneously in a fast-paced environment.

Responsibilities

• Monitor and review new and existing Users, Songwriters, and Songs to identify where catalogs may be stalled between systems.
• Identify and follow up on clients failing the Letter of Direction (LOD) process to ensure completion of songwriter information.
• Collaborate with Product and Engineering to report and help resolve recurring system malfunctions, automation errors, or data inconsistencies.
• Review weekly Music Maestro automation errors and coordinate with internal teams to resolve failed song processing.
• Analyze terminated accounts where works remain active to ensure proper catalog cleanup and reconciliation.
• Conduct periodic reviews to identify and address duplicate works, claims, and client records across systems.
• Monitor and investigate RMP ETL errors, ensuring songs successfully process for delivery.
• Review RMP catalog for songs failing to reach the CWR process, documenting issues and recommending improvements.
• Provide regular insights on catalog flow and partner with teams to enhance metadata accuracy and system efficiency.

Skills

Data analysis

Metadata management

ISWC/ISRC/IPI standards

CWR delivery processes

Excel

Workflow management

Problem solving

Cross-team collaboration

Attention to detail

Communication

Tools

Excel

Data tracking tools

Job description

PLEASE NOTE: This opportunity is being posted in partnership with Universal Music Group. The selected candidate will be employed by Downtown Music Group and will not be an employee of Universal Music Group (UMG). Employment, compensation, benefits, and all terms and conditions of employment will be administered by Downtown Music Group, until completion of UMGBs acquisition of Downtown Music Group, after which you will become an employee of Universal Music Group.

The Catalog Efficiency Coordinator ensures client catalogs move accurately and efficiently through Songtrust093s publishing systems. This role identifies catalog bottlenecks, resolves

metadata or system issues, and collaborates across teams to maintain transparency and accuracy throughout Songtrust093s catalog workflows.

Key Responsibilities

• Monitor and review new and existing Users, Songwriters, and Songs to identify where catalogs may be stalled between systems.
• Identify and follow up on clients failing the Letter of Direction (LOD) process to ensure completion of songwriter information.
• Collaborate with Product and Engineering to report and help resolve recurring system malfunctions, automation errors, or data inconsistencies.
• Review weekly Music Maestro automation errors and coordinate with internal teams to resolve failed song processing.
• Analyze terminated accounts where works remain active to ensure proper catalog cleanup and reconciliation.
• Conduct periodic reviews to identify and address duplicate works, claims, and client records across systems.
• Monitor and investigate RMP ETL errors, ensuring songs successfully process for delivery.
• Review RMP catalog for songs failing to reach the CWR process, documenting issues and recommending improvements.
• Provide regular insights on catalog flow and partner with teams to enhance metadata accuracy and system efficiency.

Qualifications & Skills

• 1–3 years of experience in music publishing operations, metadata management, or music data analysis
• Strong analytical and problem-solving skills with high attention to detail.
• Familiarity with music publishing systems, metadata standards (ISWC, ISRC, IPI), and CWR delivery processes.
• Excellent communication and collaboration skills.
• Proficiency in Excel, data tracking tools, and workflow management platforms.
• Ability to manage multiple catalog and data review workflows simultaneously in a fast-paced environment.