Don’t send a generic resume — generate a resume and cover letter tailored to this exact role.
Fresh Prints is seeking a senior operations lead to own the publishing pipeline and QA for a rapidly expanding catalog. You will manage a three-person team, own the production calendar, and ensure metadata and imagery are ready before live deployment.
You’ll scale QA processes, document workflows, and coordinate cross-functionally to prevent blockers and meet ambitious launch timelines as the catalog grows 100x.
About the job
Fresh Prints is about to go through the biggest catalog shift in company history. We've always sold custom apparel to groups - chapters, teams, clubs. That's changing: we're building a catalog where every product and design has its own shoppable page, so anyone can browse and buy directly, the way you'd shop at any other ecommerce store. Over the next year, our catalog will grow roughly 100x, from a few hundred listings to tens of thousands of individual product pages.
Someone has to build what makes that catalog possible: the publishing pipeline, the QA process, and a team of three that can run it well without you standing over their shoulder. This isn't a maintenance job. Nobody here has run a catalog at this scale before, so a lot of what you build in the first few months won't have a template to follow — you'd be building the foundation for a 100x scale-up from close to day one, and a year from now, you'll have a genuinely rare story to tell about what you built and when.
We're looking for someone who can lead a small team, own a production calendar, and hold a real quality bar under pressure, who also happens to be technical enough to get hands‑on with a CMS when something needs fixing. If building the system behind a company's next stage of growth sounds like the kind of problem you want to solve.
You'll own our product catalog, our QA process, and the team of three that grows with it. Build the systems now, and a year from now your team is running most of it without you, while you're already onto the next big problem.
Strong differentiator, not required: scripted or automated production workflows in Photoshop, or comfort building lightweight tools using AI, no-code platforms, or basic scripting.
At Fresh Prints, we deeply value the long-term contributions of our team. To recognize and celebrate that commitment, we offer a 2-month paid Sabbatical to eligible employees.
Fresh Prints is an equal employment opportunity employer and promotes diversity, actively encouraging people of all backgrounds, ages, LGBTQ+, and those with disabilities to apply.