Catalan-Speaking Quality Analyst | Remote & Growth

CNX; United States; Remote; USD 22,000 - 27,000; Full time

Benefits offered by this job

Full-time contract

Bonus eligible

Remote in Spain

Training provided

Career development

Job summary

CNX is seeking a Quality Analyst (Catalan-speaking) to lead a remote team from Spain. The role focuses on monitoring quality processes, analyzing metrics, and driving improvements across customer experiences.

The ideal candidate has a bilingual English/Catalan skill set, a related bachelor’s degree, and 2–4 years of experience. This remote position offers training, development opportunities, and a structured schedule in a dynamic environment.

Qualifications

• Bachelor’s degree in a related field; 2–4 years of experience preferred.
• Fluency in at least one co-official language of Spain: Catalan, Valencian, Galician, or Basque; Advanced English proficiency.
• Strong analytical and communication skills; proficiency in Microsoft Office.

Responsibilities

• Monitor quality processes and interactions to ensure standards.
• Analyze quality metrics, identify trends, and perform root cause analysis.
• Recommend and implement process improvements to boost performance and satisfaction.
• Collaborate with Quality, Operations, and other stakeholders on improvement initiatives.
• Provide reports on quality performance and key trends.

Skills

Analytical skills

Communication skills

MS Office

Organizational skills

Prioritization

Professionalism

Leadership

Education

Bachelor's degree

Job description

CNX is seeking a Quality Analyst (Catalan-speaking) to lead a remote team from Spain. The role focuses on monitoring quality processes, analyzing metrics, and driving improvements across customer experiences.

The ideal candidate has a bilingual English/Catalan skill set, a related bachelor’s degree, and 2–4 years of experience. This remote position offers training, development opportunities, and a structured schedule in a dynamic environment.