Cat Shelter Operations Lead — Caring for Cats & Community

Ellen M. Gifford Cat Shelter; Boston (MA); On-site; USD 42,000 - 64,000; Full time

Job summary

Gifford Cat Shelter in Massachusetts is seeking a hands-on Shelter Operations Coordinator to oversee daily shelter operations, volunteer engagement, adoptions, and direct cat care. The role blends administrative duties with frontline animal care and customer interactions, requiring strong organization, adaptability, and a willingness to jump in where needed.

Candidates with nonprofit operations or customer service backgrounds who love cats are encouraged to apply; weekend work is required.

Qualifications

• Experience in nonprofit operations or customer-facing roles a plus.
• Passion for cats and animal welfare.
• Strong organizational skills and ability to multitask.

Responsibilities

• Assist in day-to-day shelter operations management.
• Coordinate shelter operations across adoptions, volunteer engagement, foster coordination, care, facilities, fundraising, and inventory.

Skills

Operations management

Volunteer coordination

Customer service

People management

Job description

Gifford Cat Shelter in Massachusetts is seeking a hands-on Shelter Operations Coordinator to oversee daily shelter operations, volunteer engagement, adoptions, and direct cat care. The role blends administrative duties with frontline animal care and customer interactions, requiring strong organization, adaptability, and a willingness to jump in where needed.

Candidates with nonprofit operations or customer service backgrounds who love cats are encouraged to apply; weekend work is required.