Cat Shelter Operations & Care Coordinator

Ellen M. Gifford Cat Shelter

Boston (MA)

On-site

USD 42,000 - 62,000

Full time

9 days ago
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Job summary

Gifford Cat Shelter in Boston, MA is seeking a hands-on Shelter Operations Coordinator to oversee daily shelter operations, volunteer engagement, adoptions, and direct animal care. The role blends administrative tasks with frontline animal welfare to ensure excellent experiences for visitors, adopters, and volunteers.

Ideal candidates are highly organized, eager to learn, and comfortable thriving in a fast-paced nonprofit setting.

Qualifications

  • Must have passion for cats.
  • Experience in operations, volunteer coordination or customer service is valued.
  • Background in nonprofit administration or hospitality helps.
  • Experience with people management and multitasking is a plus.

Responsibilities

  • Assist in day-to-day shelter operations management.
  • Coordinate shelter operations across adoptions, volunteers, foster care, medical care, facilities, fundraising, marketing, intake, technology, inventory.
  • Perform daily cat care duties: feeding, cleaning, water, litter, sanitation.
  • Monitor cats for health and behavior; relay concerns to supervisor and follow guidance.
  • Assist in medicating cats as directed by veterinarian or manager.
  • Interact politely with visitors and adopters; screen applications and match cats to owners.
  • Record keeping: medical sheets, medication logs, task lists.
  • Restock supplies and communicate low inventory to management.
  • Guide and support volunteers with tasks and training.

Skills

Operations experience
Volunteer coordination
Customer service
Nonprofit administration
Hospitality
Animal welfare
People management

Job description

Gifford Cat Shelter in Boston, MA is seeking a hands-on Shelter Operations Coordinator to oversee daily shelter operations, volunteer engagement, adoptions, and direct animal care. The role blends administrative tasks with frontline animal welfare to ensure excellent experiences for visitors, adopters, and volunteers.

Ideal candidates are highly organized, eager to learn, and comfortable thriving in a fast-paced nonprofit setting.

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