Casualty Field Claims Representative - Virginia

Countryway Insurance Co.; Virginia (MN); Remote; USD 60,000 - 80,000; Full time

Job summary

A leading insurance provider is seeking a Casualty Field Claims Representative in Virginia for a remote role, responsible for investigating claims and providing settlements. Candidates must have 5+ years of claims handling experience and excellent communication skills. The position offers a comprehensive benefits package including training and educational reimbursement.

Benefits

Medical and dental insurance

Paid training

401K contribution

Paid Time Off (PTO)

Qualifications

• 5+ years claims handling experience is required.
• Knowledge of the Motor Vehicle Code of Virginia is essential.
• Knowledge of tort laws affecting civil cases is necessary.

Responsibilities

• Investigate all losses assigned for Virginia Farm Bureau members.
• Comply with company policies and procedures in claims handling.
• Report all activity on claim files to the company promptly.

Skills

Investigation skills

Communication skills

Organizational skills

Settlement skills

Education

College degree or equivalent work experience

Job description

Casualty Field Claims Representative - Virginia

Location: , VA

Company:

Casualty Field Claims Representative

Virginia Farm Bureau is seeking a customer focused Casualty Field Claims Representative (CFCR) to join our claims team. The role is responsible for handling a variety of claims and providing efficient settlements in accordance with company procedures and standards.

When it comes to insurance, we’re all about providing tailored coverage to Virginia families and small businesses. With experienced insurance agents in more than 100 county offices, we’re embedded in the communities we serve and proud partners in the Virginia Farm Bureau mission.

POSITION

Hours: Monday - Friday, 8:00am - 4:30pm

Full Time position (37.50 hours per week) - This is a fully remote position, must live in the state of Virginia.

PRIMARY DUTIES

• Investigate all losses assigned for Virginia Farm Bureau members
• Comply with company policies and procedures in the handling of all losses and other company matters.
• Report all activity on all claim files to the company promptly.
• Prioritize First Contact Settlement Communications with Claimants
• Promptly reply to all complaints as requested.
• Advise Underwriting Department on all poor risks
• Assist and give guidance to other claim personnel as requested.
• All other duties as assigned by the Supervisor.

MINIMUM EDUCATIONAL/EXPERIENCE/SKILLS

• College degree or equivalent work experience
• Minimum 5+ years claims handling experience
• Knowledge of the Motor Vehicle Code of Virginia
• Knowledge of tort laws affecting civil cases
• Excellent oral and written communication skills
• Excellent organizational skills
• Strong investigation and settlement skills

PREFERRED QUALIFICATIONS/SKILLS

• Knowledge of insurance contracts issued by the company
• Experience with casualty insurance claims
• Completion of AIC, CPCU or SCLA designation

At VA Farm Bureau, we provide an exceptional benefits package, including ongoing job development and support in all roles, paid training and continuing education reimbursement, medical and dental insurance available on your first day, generous employee 401K contribution, excellent Paid Time off (PTO) plan and more!

Virginia Farm Bureau Companies provide equal employment opportunity in all aspects of employment without regard to race, color, national origin, religion, gender, pregnancy, age, disability, orientation or veteran status.

VAFB supports compliance with COVID-19 protocols.