Casualty Claims Specialist-Specialty Human Services Division

Great American Insurance Group; United States; Remote; USD 79,000 - 106,000; Full time

Job summary

A leading insurance provider is seeking a Casualty Claims Specialist to investigate and resolve various liability claims. Candidates must possess a Bachelor’s degree and have 4-9 years of related experience. Strong critical thinking, analytical skills, and proficiency in MS Office are essential. The position offers a competitive salary range of $79,000 - $106,000 along with comprehensive benefits.

Benefits

Medical, dental, and vision plans

401(k) plan with company match

Education reimbursement

Paid parental leave

PTO and paid holidays

Qualifications

• 4-9 years of related experience handling liability claims required.
• Must have strong critical and analytical skills.
• Proficient in MS Office and able to learn additional software.

Responsibilities

• Investigates and resolves liability claims.
• Establishes reserves and negotiates settlements.
• Ensures compliance with legal requirements.

Skills

Critical thinking

Analytical skills

Interpersonal skills

Verbal communication

Written communication

Negotiation skills

Time management

Organizational skills

MS Office proficiency

Education

Bachelor’s degree or equivalent experience

Job description

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.

At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.

The Specialty Human Services Division (SHS) is proud to serve the Human and Social Services sector for more than 40 years. Since 1980, we’ve been Protecting Those Who Improve Your Community and were one of the first carriers to offer niche coverage solutions to nonprofit and service organizations. SHS works with agents to address the coverage needs and loss exposures of more than 16,000 social service and non-profit organizations across the country.

SHS is currently looking for a Casualty Claims Specialist. The jobgrade and title will depend on the successful applicant’s level of experience.

Responsibilities:

• Investigates and resolves commercial general liability, professional liability, and abuse claims:

  • Reviews and evaluates coverage and / or liability.

  • Secures and analyzes necessary information (i.e., contracts, policies, appraisals, releases, statements, reports or other documents) in the investigation of claims.

• Works toward the resolution of claims files, and may attend arbitrations, mediations, depositions, or trials as necessary.

• Establish reserves and negotiate settlements within prescribed limits and submit recommendations to supervisor on cases exceeding personal authority.

• Conveys complex information (coverage, decisions, outcomes, etc.) to all appropriate parties, maintaining a professional demeanor in all situations.

• Ensures that claims payments are issued in a timely and accurate manner.

• Ensures that claims handling is conducted in compliance with applicable statutes, regulations and other legal requirements, and that all applicable company procedures and policies are followed.

• Other duties as needed.

Qualifications:

• Education: Bachelor’s degree or equivalent experience

• Experience: 4-9 years of related experience handling liability claims required

• Strong critical, analytical and investigative skills.

• Superior interpersonal, verbal and written communication skills.

• Excellent planning, time management and organizational skills.

• Strong negotiation skills.

• Must be proficient in MS Office (Word, Excel, Outlook) and have the ability to learn additional software programs.

• Multi-line adjusters are encouraged to apply..

Business Unit:

Specialty Human Services

Salary Range:

$79,000.00 -$106,000.00

Benefits:

Compensation varies by role, position level, and location. Individual pay is influenced by skills, education, training, certifications, experience, and the role's scope and complexity, along with business needs.

We offer a competitive Total Rewards package, including medical, dental, and vision plans starting on day one, PTO, paid holidays, commuter benefits, an employee stock purchase plan, education reimbursement, paid parental leave/adoption assistance, and a 401(k) plan with company match. These benefits are available to eligible full-time and part-time employees.

Your recruiter can provide more details about our total rewards and specific compensation ranges during the hiring process.