Casualty Claims Associate

HDI Global SE; Glendale (CA); Hybrid; USD 70,000 - 75,000; Full time

Benefits offered by this job

401(k) with company match

Paid Time Off

Sick Leave

Medical

Health Reimbursement Arrangement (HRA)

Telemedicine

Wellness Program

Employee Assistance Program (EAP)

Dental

Vision

Accident & Critical Illness Insurance

Flexible Spending Account (FSA)

Dependent Care FSA

Group and Voluntary Life Insurance

Short- and Long-Term Disability

Pet Insurance

Transit and Parking benefits

Job summary

HDI Global Insurance Company in Glendale, CA is seeking a Casualty Claims Associate to support day-to-day office operations and a dynamic claims team. The role involves handling administrative tasks, coordinating communications, and ensuring efficient workflow in a hybrid work environment.

Base salary range is $70,000 to $75,000 with eligibility for a performance-based annual bonus, plus a comprehensive benefits package including 401(k), health coverage, and wellness programs.

Qualifications

• Microsoft Office, Excel, and Teams proficiency.
• Strong verbal and written communication skills.
• Detail oriented and organized, with the ability to prioritize.
• Ability to work independently in a fast-paced environment.
• Spanish speaking a plus.

Responsibilities

• Oversee day-to-day office operations: scheduling meetings, managing supplies, greeting visitors, handling correspondence, and maintaining systems.
• Handle Office payables.
• Maintain and update contact sheets for first reporting, program contacts, Third Party Claims Administrator personnel, etc.
• Collect, scan and distribute paper mail or electronic mail.
• Responding to calls and email inquiries regarding mail and claim inquiries.
• Participate in special projects assigned by Claims Managers.
• Assist in training new team members.
• Verification of transactions.

Skills

Strong verbal and written comms

Detail oriented

Independent worker

Team oriented

Spanish speaking a plus

Tools

Microsoft Office

Excel

Teams

Job description

About HDI Global Insurance Company

HDI Global Insurance Company is a commercial property and casualty insurer. We are a wholly owned subsidiary of HDI Global SE, which manages the industrial lines division of the Talanx Group. Our broad and flexible portfolio of products and services combined with our international network of local insurers in more than 150 countries, provide us the ability to offer a wide range of domestic and global insurance solutions for U.S. based multinational companies.

Glendale, CA (Hybrid)

About HDI Global Insurance Company

HDI Global Insurance Company is a commercial property and casualty insurer. We are a wholly owned subsidiary of HDI Global SE, which manages the industrial lines division of the Talanx Group. Our broad and flexible portfolio of products and services combined with our international network of local insurers in more than 150 countries, provide us the ability to offer a wide range of domestic and global insurance solutions for U.S. based multinational companies.

With Xcelerate29, HDI is shaping its future by becoming a Trusted Global Player, achieving Next-level Excellence, and building a Forward-thinking Organisation. This direction helps HDI Global lead the profitable growth game as a globally connected business, raise the bar every day through stronger underwriting, claims, and investment performance, and win tomorrow by starting today with a lean, fast, resilient, and future-ready organisation. Together, these priorities support profitable growth, sustainable profitability, global consistency, digital transformation, AI acceleration, smart cost leadership, and stronger collaboration across teams and markets. They also reflect our focus on being a workplace of choice by building a future-ready workforce where people learn, grow, adapt to technology change, and contribute to long-term success.

The Casualty Claims Associate is responsible for a wide range of key responsibilities which are dynamic and flexible, and which can change depending on business needs and circumstances.

Key Responsibilities

Overseeing the day-to-day administrative operations of an office, ensuring smooth functionality by managing tasks like scheduling meetings, managing office supplies, greeting visitors, handling correspondence, and maintaining office systems, all while prioritizing efficiency and organization within the workplace.

• Handle Office payables


• Maintain and update contact sheets for first reporting, program contacts, Third Party Claims Administrator personnel, etc.


• Collect, scan and distribute paper mail or electronic mail


• Responding to calls and email inquiries regarding mail and claim inquiries


• Participate in special projects assigned by Claims Managers


• Assist in training new team members


• Verification of transactions

Qualifications and Experience

• Knowledge of and competency in Microsoft Office, Excel, Teams,


• Strong verbal and written communication skills


• Detail oriented and organized, able to prioritize


• Ability to work independently in a fast-paced environment


• Work and learn in a team environment


• Spanish speaking a plus

Compensation And Benefits

Base salary range for this position is $70,000 - $75,000 plus eligibility for a performance-based annual bonus. Actual compensation will be based on experience, education, and geographic location.

We offer a competitive benefits package, including:

• 401(k) with company match


• Paid Time Off


• Sick Leave


• Medical


• Health Reimbursement Arrangement (HRA)


• Telemedicine


• Wellness Program


• Employee Assistance Program (EAP)


• Dental


• Vision


• Accident & Critical Illness Insurance


• Flexible Spending Account (FSA)


• Dependent Care FSA


• Group and Voluntary Life Insurance


• Short- and Long-Term Disability


• Pet Insurance


• Transit and Parking benefits

Additional Information

• HDI Global Insurance Company is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.


• Applicants must be legally authorized to work in the United States.


• Recruitment Agencies: All resumes submitted without prior HR authorization will be considered unsolicited.

HDI Global Insurance Company participates in E-Verify.

Employment is contingent upon successful completion of a background check and drug screen. Testing will be conducted in compliance with applicable state and local laws.