Casualty Adjuster - Unrepresented

Kemper; Dallas (TX); On-site; USD 55,000 - 91,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Tuition assistance

Volunteer programs

Generous paid time off

Employee discounts

Job summary

Kemper is seeking a Casualty Adjuster - Unrepresented to investigate, evaluate, and negotiate non-attorney represented injury claims with varying complexity. The role requires independent work, accuracy, and collaboration with multiple teams to resolve claims efficiently.

Qualified candidates have a high school diploma, two years of claims handling experience, and solid knowledge of auto insurance law. A valid state license is required where applicable, with opportunities for growth and

Qualifications

• A high school diploma or equivalent is required.
• A minimum of two years of claims handling experience.
• Proficiency with basic computer skills including Microsoft Office Suite products and web-based applications.
• Must obtain and maintain state licensing, where applicable.
• Comprehensive understanding of insurance policies and knowledge of relevant state laws and regulations governing auto insurance claims.
• Time management skills ensuring deadlines are met for claim resolution.
• Strong analytical skills to evaluate claim information, assess damages, and make informed decisions regarding liability and settlement amounts.
• Effective communication skills, both verbal and written, to interact with various stakeholders.
• Excellent customer service skills.
• Strong negotiation skills are crucial for resolving disputes and reaching agreements.

Responsibilities

• Conduct investigation of varying complexity, unrepresented casualty, physical and property damage claims, utilizing investigative tools, based on claims and state regulatory guidelines and procedures established by the department.
• Develop a comprehensive strategy to identify and resolve coverage, liability, injury, and property damage claims, efficiently and accurately.
• Conduct detailed injury-specific research and interpret related statutory provisions and case law relating to any injury claimed.
• Review medical records, bills and other information provided to determine general and special damages.
• Develop and maintain rapport with claimants and insureds, keeping them informed of the claim process and options for efficient resolution.
• Examine all provisions, endorsements of the claim policy and other records to verify applicable insurance coverage and make financial decisions within authority limits.
• Thoroughly document the progression of each claim and set bodily injury reserve, ensuring an accurate and organized record.
• Collaborate with various departments to efficiently move claim towards the final resolution.
• Performs other duties as assigned.

Skills

Time management

Analytical skills

Communication skills

Customer service

Negotiation skills

Judgement

Discretion

Education

High school diploma or equivalent

State licensing (where applicable)

Tools

Microsoft Office

Web-based applications

Job description

Dallas TX

McAllen, Texas

Doral, Florida

Birmingham, Alabama

Downers Grove IL

Lake Mary FL

Full time

R-26-0038664

Location(s)

Birmingham, Alabama, Doral, Florida, McAllen, Texas, P&C-3400 N Central Expwy-Richardson-TX, P&C-Butterfield Road-Downers Grove-IL-AAC, P&C-Primera Blvd-Lake Mary-FL

Details

Kemper is one of the nation’s leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper’s products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises.

Position Summary:

At Kemper, a Casualty Adjuster - Unrepresented is responsible for the investigation, evaluation, and negotiation of non-attorney represented injury claims with varying degrees of complexity and injury severity. This position necessitates strong analytical abilities, attention to detail, and the ability to operate independently and as part of a cohesive team.

Position Responsibilities:

• Conduct investigation of varying complexity, unrepresented casualty, physical and property damage claims, utilizing investigative tools, based on claims and state regulatory guidelines and procedures established by the department.

• Develop a comprehensive strategy to identify and resolve coverage, liability, injury, and property damage claims, efficiently and accurately.

• Conduct detailed injury-specific research and interpret related statutory provisions and case law relating to any injury claimed.

• Review medical records, bills and other information provided to determine general and special damages.

• Develop and maintain rapport with claimants and insureds, keeping them informed of the claim process and options for efficient resolution.

• Examine all provisions, endorsements of the claim policy and other records to verify applicable insurance coverage and make financial decisions within authority limits.

• Thoroughly document the progression of each claim and set bodily injury reserve, ensuring an accurate and organized record.

• Collaborate with various departments to efficiently move claim towards the final resolution.

• Performs other duties as assigned.

Position Qualifications:

• A high school diploma or equivalent is required.

• A minimum of two years of claims handling experience.

• Proficiency with basic computer skills including Microsoft Office Suite products and web-based applications.

• Must obtain and maintain state licensing, where applicable.

• Initiative, sound judgement, and discretion

• Comprehensive understanding of insurance policies and knowledge of relevant state laws and regulations governing auto insurance claims.

• Time management skills ensuring deadlines are met for claim resolution.

• Strong analytical skills to evaluate claim information, assess damages, and make informed decisions regarding liability and settlement amounts.

• Effective communication skills, both verbal and written, to interact with various stakeholders.

• Excellent customer service skills.

• Strong negotiation skills are crucial for resolving disputes and reaching agreements.

The range for this position is: $54,800-91,400. Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination. Kemper is focused on expanding our Diversity, Equity and Inclusion efforts to align with our vision, mission, and guiding principles.

Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee.

Kemper will never request personal information, such as your social security number or banking information, via text or email. Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates. If you receive such a message, delete it.

Kemper at a Glance

The Kemper family of companies is one of the nation’s leading specialized insurers. With approximately $12 billion in assets, Kemper is improving the world of insurance by providing affordable and easy-to-use personalized solutions to individuals, families and businesses through its Kemper Auto and Kemper Life brands. Kemper serves over 4.4 million policies, is represented by approximately 24,100 agents and brokers, and has approximately 7,000 associates dedicated to meeting the ever-changing needs of its customers.

Alliance United Insurance Company is not rated.

We value diversity and strive to be an employer of choice. An Equal Opportunity Employer, M/F/D/V

Eligible employees may enjoy benefits such as:

• Qualify for your choice of health and dental plans within your first month.
• Save for your future with robust 401(k) match, Health Spending Accounts and various retirement plans.
• Learn and Grow with our Tuition Assistance Program, paid certifications and continuing education programs.
• Contribute to your community through United Way and volunteer programs.
• Balance your life with generous paid time off and business casual dress.
• Get employee discounts for shopping, dining and travel through Kemper Perks.

Benefits eligibility may vary based on position classification, scheduled hours, work location, temporary or contingent status, independent contractor status, SkillBridge participation, and applicable plan terms.