Casual Retail Team Member York

Cookfood; York (York County); On-site; Full time

Job summary

Join a vibrant community at COOK as a Casual Retail Team Member in York, where you’ll provide exceptional customer service. Your role will involve assisting customers, maintaining shop cleanliness, and efficiently managing the till. COOK offers a unique working environment focused on sustainability and community, alongside great benefits like paid breaks and staff discounts. Experience is not necessary, but a passion for food and service is a plus.

Benefits

Paid breaks

Paid leave for birthdays and family events

Staff profit share

Wellbeing program

30% staff discount

CookieJar Smart Spending discounts

Team meals and events

Qualifications

• Friendly demeanor and ability to host customers.
• Retail or customer-facing experience preferred but not necessary.

Responsibilities

• Provide outstanding service, prioritizing customer needs.
• Assist with menu planning and catering advice.
• Maintain shop cleanliness and stock rotation.

Skills

Customer service

Communication

Job description

Casual Retail Team Member - York

Location: York

Hours: Various

Pay rate: £12.60 Per Hour (including paid breaks)

Join Our Retail Team! At COOK, our shops are vital parts of the community, thanks to our warm, knowledgeable, and caring Retail Team. We are looking for exceptional individuals to host customers in a welcoming manner, just like at home.

The Role

• Provide outstanding service, prioritizing the customer’s needs above all else.
• Assist customers with menu planning and catering advice, and inform them about current offers and promotions.
• Maintain shop cleanliness, ensure stock is replenished and rotated, and keep freezers stocked.
• Operate the till efficiently and accurately.
• Understand shop paperwork, legal checks, and their purposes.
• Open and close the shop, including cashing up.
• Check deliveries, assist with stock taking, and place orders as needed.
• Wear a neat apron and name badge at all times.

Good to Have

If you’re a foodie, that’s a bonus! We will train you on our products, including their origins and suitable dishes for various occasions.

Experience isn’t necessary, but retail or customer-facing experience is a plus.

We value potential—so don’t worry if you don’t tick all the boxes.

Excellent Benefits include

• Paid breaks
• Paid leave for birthdays, moving house, becoming a grandparent, or children starting school
• Staff profit share
• Wellbeing program
• 30% staff discount
• Access to CookieJar Smart Spending discounts and free food perks
• Team meals, events, and away days
• Being part of a B-Corp-certified business committed to sustainability, people, and community

And many more.

About Cook

We’re a proud, independent, family-owned B Corp that cares deeply about our food, our people, and doing the right thing—even when it’s not the easiest path.

Our vision is to create a place where everyone feels welcome and belongs. We celebrate different roles, abilities, and personalities, and believe collaboration leads to extraordinary outcomes. If you want to grow with COOK, please apply.

£12.30 during the engagement period.

INDFP