Casual Patient Delivery Rep

UPMC; Oakdale (PA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Company vehicle provided

Job summary

UPMC Chartwell is seeking a Casual Patient Delivery Rep to join our dedicated team. This role coordinates and delivers products accurately and courteously, assisting the pharmacist with technical and clerical duties.

Company vehicles are provided, with shift differentials for certain hours. The position offers a flexible schedule with day and night shifts and requires availability for one weekend day weekly and occasional rotating holidays.

Qualifications

• Must be able to obtain patients' signatures on forms.
• Able to organize and file pharmacy documentation as required.
• Capable of handling customer complaints in a fair and empathetic manner.

Responsibilities

• Obtain patients signature on specific forms.
• Organize and file pharmacy documentation as required.
• Handle customer complaints in a fair and empathetic manner.
• Cooperate and coordinate with other staff to ensure efficient deliveries.
• Meet expectations for customer satisfaction and anticipates customer needs.
• Deliver pharmaceuticals, supplies, and equipment in timely, safe and accountable manner.
• Promote UPMC culture by providing quality, comprehensive services to all customers through a team approach.
• Complete daily log in a timely manner.
• Assist in preparing packing lists/delivery tickets.
• Accept assignments willingly.
• Ensure that completed packing list/delivery tickets are forwarded to reimbursement.
• Assist in preparing orders for delivery.
• Perform various duties, such as shipping, receiving, and general warehouse cleaning.
• Cooperate with other staff members when planning and organizing operations services.
• Observe all company safety rules and regulations.
• Work effectively and maintain productivity.
• Maintain assigned vehicle in a clean and orderly condition; inform Manager of Pharmacy of mechanical problems.
• Pick up sharps containers and dispose of biohazards wastes properly.
• Pick up excess supplies and/or equipment when patient is off service. Process returned supplies and/or equipment according to policy.
• Maintain accurate and complete records in compliance with State, local, and Federal laws and/or regulations (including FDA, DOT,OSHA,etc.)
• Maintain confidentiality of patient information.
• Document directions to patients home and files accordingly.

Skills

Customer service

Delivery coordination

Teamwork

Safety compliance

Communication skills

Job description

UPMC Chartwell is looking for a Casual Patient Delivery Rep to join their dedicated team!

The Patient Delivery Rep coordinates and deliver products in an accurate, courteous, and timely manner. Assist the pharmacist in the performance of technical and clerical duties. Company vehicles provided for all deliveries. Shift differential pay applies to specific hours works in this role.

This position offers a flexible schedule with a mix of day and night shifts. Candidates must be available to work one weekend day each week and participate in occasional rotating holiday coverage.

UPMC offers a generous benefits package, an expansive total rewards package, opportunity to grow your career and much more.

Responsibilities:

• Obtain patients signature on specific forms.
• Organize and file pharmacy documentation as required.
• Handle customer complaints in a fair and empathetic manner.
• Cooperate and coordinate with other staff to ensure efficient deliveries.
• Meet expectations for customer satisfaction and anticipates customer needs.
• Deliver pharmaceuticals, supplies, and equipment in timely, safe and accountable manner.
• Promote UPMC culture by providing quality, comprehensive services to all customers through a team approach.
• Complete daily log in a timely manner.
• Assist in preparing packing lists/delivery tickets.
• Accept assignments willingly.
• Ensure that completed packing list/delivery tickets are forwarded to reimbursement.
• Assist in preparing orders for delivery.
• Perform various duties, such as shipping, receiving, and general warehouse cleaning.
• Cooperate with other staff members when planning and organizing operations services.
• Observe all company safety rules and regulations.
• Work effectively and maintain productivity.
• Maintain assigned vehicle in a clean and orderly condition; inform Manager of Pharmacy of mechanical problems.
• Pick up sharps containers and dispose of biohazards wastes properly.
• Pick up excess supplies and/or equipment when patient is off service. Process returned supplies and/or equipment according to policy.
• Maintain accurate and complete records in compliance with State, local, and Federal laws and/or regulations (including FDA, DOT,OSHA,etc.)
• Maintain confidentiality of patient information.
• Document directions to patients home and files accordingly.