Cast Iron Brand Ambassador: Hospitality & Storytelling

Lodge Cast Iron; Lynchburg (TN); Sur place; USD 36 000 - 48 000; Plein temps

Résumé du poste

Lodge Cast Iron in South Pittsburg, Tennessee, seeks a Brand Ambassador to greet guests, tell the Lodge story, and help customers choose the perfect cast iron piece. You’ll combine hospitality with product knowledge to create memorable visits and drive connection to our 129-year tradition.

You’ll listen, ask thoughtful questions, and tailor recommendations while maintaining a clean, guest-ready sales floor and smooth daily operations.

Qualifications

• Customer-focused hospitality and service mindset.
• Ability to initiate conversations and build rapport.
• Curiosity about Lodge products and guest needs.
• Comfort with using POS systems and store routines.

Responsabilités

• Welcome guests and engage with warm, attentive service.
• Ask thoughtful questions to learn cooking habits and preferences.
• Share product features and care tips, weaving in Lodge heritage.
• Provide personalized recommendations matched to guest needs.
• Keep the sales floor clean, attractive, and guest-ready.
• Support daily operations, including opening/closing tasks and transactions.
• Restock, merchandise, and assist with back-of-house organization.
• Represent Lodge's heritage and storytelling in every interaction.

Connaissances

Retail experience

Guest service

Communication

Teamwork

Adaptability

Description du poste

Lodge Cast Iron in South Pittsburg, Tennessee, seeks a Brand Ambassador to greet guests, tell the Lodge story, and help customers choose the perfect cast iron piece. You’ll combine hospitality with product knowledge to create memorable visits and drive connection to our 129-year tradition.

You’ll listen, ask thoughtful questions, and tailor recommendations while maintaining a clean, guest-ready sales floor and smooth daily operations.