Casino Surveillance Trainee - Learn CCTV, Game Protection

Thunder Valley Casino; Whitney (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

Thunder Valley Casino is seeking a Surveillance Agent to provide covert and proactive surveillance, protecting gaming licenses and assets. You will learn to operate CCTV equipment and related systems, while becoming familiar with casino departments and live games.

Requirements include effective communication, confidentiality, 21+ age, and the ability to work under pressure. Training progresses to full surveillance duties with adherence to regulations and internal controls.

Qualifications

• Must communicate effectively with guests, team members and management.
• Must be at least 21 years old and able to obtain Gaming Work Card.
• Professional and investigative attitude with confidential operations knowledge.
• Introductory surveillance course preferred; ability to react quickly under stress.

Responsibilities

• Provide covert and proactive surveillance to protect licenses and assets.
• Learn and operate CCTV equipment and related surveillance tools during training.
• Familiarize with casino departments, live games, and surveillance forms.
• Conduct random surveillance and special observations as directed.
• Perform surveillance reviews/audits to confirm transactions or events.
• Maintain knowledge of gaming regulations and internal controls.
• Work under high energy, high pressure conditions while maintaining confidentiality.
• Collaborate with surveillance management to ensure compliance.
• Be reliable, trustworthy, and honest in all duties.
• After training, perform duties of a Surveillance Agent.

Skills

Effective communication

Attention to detail

Integrity and trustworthiness

Ability to work under pressure

Surveillance knowledge

Training mindset

Age 21+

Education

Introductory surveillance course

Job description

Thunder Valley Casino is seeking a Surveillance Agent to provide covert and proactive surveillance, protecting gaming licenses and assets. You will learn to operate CCTV equipment and related systems, while becoming familiar with casino departments and live games.

Requirements include effective communication, confidentiality, 21+ age, and the ability to work under pressure. Training progresses to full surveillance duties with adherence to regulations and internal controls.