Casino Surveillance Technician

Rosie’s Gaming Emporium – New Kent; Virginia (MN); On-site; USD 42,000 - 54,000; Full time

Job summary

Rosie’s Gaming Emporium – New Kent is hiring a Surveillance Technician to maintain and troubleshoot surveillance systems across the Virginia property. You will assist with installation, maintenance, testing, alignment, and repair of cameras, servers, and related devices, ensuring operations stay compliant with gaming regulations.

The role requires strong attention to detail, hands-on hardware skills, and knowledge of surveillance software and networking basics.

Qualifications

• High school diploma or equivalent required.
• Three years’ experience with computers.
• Three years’ experience with Word and Excel.
• Must obtain Virginia Racing Commission License.
• Must have a valid driver’s license with at least 3 years of driving experience.

Responsibilities

• Provides technical support and troubleshooting for surveillance systems by identifying and resolving issues in a timely manner to maintain regular operations.
• Implements preventative maintenance programs designed to eliminate system failures.
• Installs, configures, repairs, and maintains surveillance hardware and systems such as cameras, servers, recording devices, environmental monitoring devices, weapons detection systems, etc.
• Educates users to reduce recurring issues by offering solutions to surveillance issues.
• Reviews cameras and recording decks to analyze video and determine validity of reports and/or investigative reviews.
• Maintains and inventories surveillance equipment and supplies to ensure asset management compliance.
• Maintains knowledge of gaming laws, regulations, and company policies to ensure safety protocols.

Skills

Communication

Video surveillance

Equipment maintenance

Networking basics

Blueprints reading

Education

High school diploma or equivalent

Technical certifications

Three years’ experience with computers

Three years’ experience with Word and Excel

Virginia Racing Commission License

Valid driver’s license with 3+ years driving

Tools

Surveillance software

Database management

Job description

Rosie’s Gaming Emporium – New Kent is hiring a Surveillance Technician to maintain and troubleshoot surveillance systems across the Virginia property. You will assist with installation, maintenance, testing, alignment, and repair of cameras, servers, and related devices, ensuring operations stay compliant with gaming regulations.

The role requires strong attention to detail, hands-on hardware skills, and knowledge of surveillance software and networking basics.