Casino Surveillance Shift Lead

ilani; Ridgefield (WA); On-site; USD 55,000 - 75,000; Full time

Job summary

ilani is seeking a vigilant Surveillance professional to monitor casino activities, including cashiering and count rooms, ensuring compliance with policies and state regulations. The role supports guest service excellence and a healthy team culture.

In the absence of the Surveillance Shift Manager, you will oversee the assigned shift's surveillance operations, coordinate with agents, and report any irregularities promptly. A High School diploma and 2 years in a similar environment are required.

Qualifications

• High School diploma or equivalent.
• Two years of casino surveillance experience in a high-volume environment.
• Excellent interpersonal and communication skills.
• Ability to work in a secluded environment for extended periods.

Responsibilities

• Observes all gaming activity including cashiering, slot operations, cash handling, and count rooms.
• Oversees shift surveillance operations in the absence of the Surveillance Shift Manager.
• Promotes superior guest service and maintains a positive culture.
• Reports illegal or unusual activity and maintains confidentiality of sensitive information.
• Trains Surveillance Agents and assists the Shift Manager in supervising activities.
• Adheres to state regulations, internal controls, and company health and safety measures.

Education

High School diploma

Job description

ilani is seeking a vigilant Surveillance professional to monitor casino activities, including cashiering and count rooms, ensuring compliance with policies and state regulations. The role supports guest service excellence and a healthy team culture.

In the absence of the Surveillance Shift Manager, you will oversee the assigned shift's surveillance operations, coordinate with agents, and report any irregularities promptly. A High School diploma and 2 years in a similar environment are required.