Casino Surveillance Operator - Day Shift

Churchill Downs; Berlin (MD); On-site; USD 19,000 - 27,000; Full time

Job summary

Ocean Downs Casino in Berlin, MD is hiring for a Day Shift Surveillance Officer. The role pays $16.50 per hour and is full-time year-round, with benefits including medical, paid time off, and a 401k option. You’ll monitor CCTV, ensure regulatory compliance, and support a guest-focused security team.

The position requires a high school diploma or equivalent, the ability to obtain a Maryland Lottery license, and strong English communication in a fast-paced casino setting.

Qualifications

• High School Diploma or Equivalent Required.
• Must be able to obtain and maintain a Maryland State Lottery Agency license.
• Prior casino surveillance experience preferred.

Responsibilities

• Responds to calls requesting surveillance coverage.
• Monitors CCTV to observe, report and record violations and activities.
• Reports incidents timely to supervisors with detailed documentation.
• Prepares additional surveillance reports as needed.
• Performs tape reviews as assigned.
• Complies with state lottery regulations, internal controls, and company policies.
• Promotes customer relations and teamwork.

Skills

Casino surveillance

Vision 20/20

English communication

Written and verbal

Customer communication

Lottery license

Education

High School Diploma or Equivalent

Job description

Ocean Downs Casino in Berlin, MD is hiring for a Day Shift Surveillance Officer. The role pays $16.50 per hour and is full-time year-round, with benefits including medical, paid time off, and a 401k option. You’ll monitor CCTV, ensure regulatory compliance, and support a guest-focused security team.

The position requires a high school diploma or equivalent, the ability to obtain a Maryland Lottery license, and strong English communication in a fast-paced casino setting.