Casino Services Rep, Full Time, Swing Shift

Caesars Entertainment; Biloxi (MS); On-site; USD 40,116,000 - 74,501,000; Full time

Job summary

Caesars Entertainment is seeking a Casino Services Representative to deliver exceptional customer service to casino guests regarding Caesars Rewards. The role handles financial transactions, promotes rewards programs, and ensures compliance with gaming regulations.

Join a team guided by our Mission to create the extraordinary and values of service, working to enhance guest satisfaction and uphold the highest standards of integrity and guest experience at the casino floor.

Job description

WE ARE CAESARS

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.

• Our Mission: “Create the Extraordinary”
• Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”
• Our Values: “Blaze the Trail, Together We Win, All-In on Service”

Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

JOB SUMMARY

The Casino Services Representative delivers exceptional customer service to casino guests regarding Caesars Rewards. This role is responsible for handling financial transactions, promoting rewards programs, and ensuring compliance with gaming regulations.