Casino Security Officer: Guest Service & Emergency Response

Cherokee Nation Entertainment; Mississippi; Presencial; USD 30.000 - 42.000; Jornada completa

Descripción de la vacante

Cherokee Nation Entertainment's Gold Strike Casino in Tunica, MS seeks Security Officers to deter threats, respond to emergencies, and support life-safety operations. The role includes patrols, monitoring alarms and cameras, and delivering first aid under established protocols.

Requirements include a high school diploma and at least one year of customer service experience, with the ability to obtain gaming registration and participate in mandatory trainings.

Formación

• One year of customer service experience.
• High School diploma or equivalent.

Responsabilidades

• Patrol and monitor all areas of the property, including exterior, by bicycle or company vehicle.
• Monitor alarm systems and surveillance cameras.
• Provide excellent guest service to guests and employees and resolve complaints.
• Act as a first responder in emergencies.
• Perform gaming drops/transactions, including carrying drop boxes and chip carriers.
• Write reports of daily activities and irregularities.
• Act as a dispatcher to relay information and emergencies.
• Render first aid and follow reporting protocols for injuries.
• Assist in emergencies by securing the scene and initiating evacuations.
• Attend and pass mandatory legal, defensive tactics, first aid, CPR/AED training.

Conocimientos

Guest service

Defensive tactics

Emergency response

Communication

Report writing

Educación

High School diploma or equivalent

Descripción del empleo

Cherokee Nation Entertainment's Gold Strike Casino in Tunica, MS seeks Security Officers to deter threats, respond to emergencies, and support life-safety operations. The role includes patrols, monitoring alarms and cameras, and delivering first aid under established protocols.

Requirements include a high school diploma and at least one year of customer service experience, with the ability to obtain gaming registration and participate in mandatory trainings.