Casino Security Officer | Guest Experience & Safety

Mountaineer Casino; New Cumberland (Cumberland County); On-site; USD 19,000 - 28,000; Full time

Job summary

Mountaineer Casino in New Cumberland, WV seeks a Security Officer to provide exceptional guest service and maintain a safe casino environment. The role involves safeguarding guests, team members, and assets while enforcing all policies and procedures.

Applicants should be able to obtain and maintain a valid MGC Level 2 Gaming license, complete required training, and adhere to safety regulations in a fast-paced, casino setting.

Qualifications

• High school diploma or GED preferred.
• Must be able to obtain and maintain Valid MGC Level 2 Gaming license.
• Must be able to receive and maintain all required certification.
• Must complete all required company training.

Responsibilities

• Provide superior service to internal and external guests and maintain a safe, secure environment for guests, team members, and assets.
• Interact with guests and employees to enhance guest experiences and handle incidents.
• Assist in transporting money, chips, and other assets and control access to restricted areas.
• Respond promptly to customer and team member incidents and monitor casino activity.
• Ensure compliance with Missouri Gaming Commission regulations and department policies.

Job description

Mountaineer Casino in New Cumberland, WV seeks a Security Officer to provide exceptional guest service and maintain a safe casino environment. The role involves safeguarding guests, team members, and assets while enforcing all policies and procedures.

Applicants should be able to obtain and maintain a valid MGC Level 2 Gaming license, complete required training, and adhere to safety regulations in a fast-paced, casino setting.