Casino Security Officer — Guest & Asset Protection

Hard Rock Hotel & Casino Sioux City; Sioux City (IA); On-site; USD 15,000 - 20,000; Full time

Job summary

Hard Rock Hotel & Casino Sioux City is seeking a Security Officer to maintain the safety of guests, team members and the property. This full-time, on-site role requires vigilance, strong communication, and the ability to act decisively.

You'll patrol the gaming floor and public areas, assist guests, coordinate with emergency services, and document incidents. A high school diploma, 1–3 months related experience, and the ability to obtain a gaming license are required; a valid driver's license may

Qualifications

• High school diploma or equivalent.
• 1–3 months related experience and/or training.
• Must obtain valid gaming license, where applicable.
• May be required to hold a valid driver’s license.

Responsibilities

• Ensures the safety and security of employees and customers by monitoring, observing, reporting, and taking appropriate action when necessary or directed by supervisor.
• Aids and supports guests and employees as needed, including escorting individuals to their vehicles, providing directions, and resolving conflicts or disputes in a professional manner.
• Performs assessments of potential security risks or vulnerabilities to the premises in order to assist management in the development and implementation of security measures.
• Assists in the transport and safeguarding of money and chips according to company procedures.
• Utilizes appropriate telephone and radio protocol to maintain communication as a central point of contact for security-related incidents and emergencies.
• Conducts regular patrols of the gaming floor, parking lots, and other areas to deter illegal or otherwise unsafe activity and ensure compliance with company policies and procedures.
• Monitors and enforces restricted access points to the property to prevent unauthorized entry or activity.
• Documents all security-related incidents, observations, and activities by writing accurate and thorough incident reports.
• Coordinates with internal and external emergency services to provide immediate assistance in response to a wide variety of threats involving the property, employee/guest lives, or assets.
• Performs other related duties as assigned.

Skills

Communication

Detail orientation

Organizational skills

Stress management

Observation skills

Education

High school diploma

1–3 months experience

Gaming license

Driver's license

Job description

Hard Rock Hotel & Casino Sioux City is seeking a Security Officer to maintain the safety of guests, team members and the property. This full-time, on-site role requires vigilance, strong communication, and the ability to act decisively.

You'll patrol the gaming floor and public areas, assist guests, coordinate with emergency services, and document incidents. A high school diploma, 1–3 months related experience, and the ability to obtain a gaming license are required; a valid driver's license may