Casino Security & Guest Safety Specialist

Golden Entertainment, Inc.; Pahrump (NV); Presencial; USD 36.000 - 48.000; Jornada completa

Descripción de la vacante

Golden Pahrump Nugget, LLC is seeking a Security Officer to protect guests, employees, and property by patrolling assigned areas and responding to incidents. You’ll contribute to a secure, welcoming environment and uphold the company’s guest service culture.

Ideal candidates have experience in hospitality or security, strong communication, and the ability to work as part of a team, with the fitness to handle emergency situations and log activities in a computer system.

Formación

• 1 year of experience in hospitality or security preferred.
• Ability to follow instructions and complete tasks accurately in a fast-paced environment.
• Strong communication skills and willingness to work as part of a team.
• Committed to fostering a respectful, inclusive, and safety-conscious work environment.
• Ability to access and input information using a moderately complex computer system.

Responsabilidades

• Provide timely and courteous guest service consistent with the company's guest service culture.
• Monitor and patrol casino and hotel to protect property and ensure guest and team member safety.
• Escort and secure transfers of money, tokens, chip fills, hopper fills, and jackpots.
• Respond to guest and employee incidents, including injuries, illnesses, or emergency situations.
• Support emergency evacuations and direct guests appropriately.
• Assist guests with room key access and wheelchair escorts as needed.
• Maintain and secure crime scenes, communicate with law enforcement and investigators as needed.
• Assign and log keys using Key-Trac system; monitor fire control center and manage lost and found.
• Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position.
• Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company's guest service culture standards.
• Perform other duties as assigned.

Conocimientos

Experience in hospitality/security

Follow instructions in fast-paced env

Strong communication & teamwork

Safety-conscious & inclusive culture

Computer system data entry

Educación

High School Diploma or equivalent

Herramientas

Moderately complex computer systems

Descripción del empleo

Golden Pahrump Nugget, LLC is seeking a Security Officer to protect guests, employees, and property by patrolling assigned areas and responding to incidents. You’ll contribute to a secure, welcoming environment and uphold the company’s guest service culture.

Ideal candidates have experience in hospitality or security, strong communication, and the ability to work as part of a team, with the fitness to handle emergency situations and log activities in a computer system.