Casino Security & Guest Safety Pro

Hungryboy; Las Vegas (NV); On-site; USD 21,000 - 30,000; Full time

Job summary

Plaza Hotel & Casino in Las Vegas seeks a dedicated Security Officer to deliver superior guest service, escort guests, respond to medical emergencies, and protect people and property in a busy gaming environment. The role requires vigilance, physical stamina, and the ability to act calmly under pressure.

You will perform patrols, monitor access, and report incidents using the casino's security procedures. Candidates should have a high school diploma, at least 6 months in security or customer

Qualifications

• At least 6 months of customer service or security experience.
• Ability to participate in evacuations to aid guests and employees during emergencies.
• Ability to learn and demonstrate defensive tactics and handcuffing techniques.
• CPR/AED certification within 60 days of employment.
• Complete security training, including handcuffing, within 90 days of employment.
• Must work varied shifts, including weekends and holidays.
• Professional appearance and demeanor; excellent written and oral English.
• Able to communicate effectively with all business contacts.

Responsibilities

• Patrol and monitor all areas of the property.
• Act as a First-Responder in emergencies.
• Perform gaming drops/transactions, including carrying drop boxes and chip carriers.
• Resolve complaints and issues involving guests and employees.
• Provide excellent guest service to guests and employees.
• Assist guests with directions and questions in a friendly and courteous manner.
• Assist injured guests and apply first aid until professional help arrives.
• Monitor casino, parking lot, and garage for disturbances and report to Security supervision.
• Respond to disturbances and take appropriate action when necessary.
• Investigate all accidents on PlayLV's premises.
• Process identification checks to ensure guests in gaming areas are 21+ or older.

Skills

Customer service

Security experience

Communication

English proficiency

Teamwork

Education

High school diploma or equivalent

Tools

Two-way radio

Job description

Plaza Hotel & Casino in Las Vegas seeks a dedicated Security Officer to deliver superior guest service, escort guests, respond to medical emergencies, and protect people and property in a busy gaming environment. The role requires vigilance, physical stamina, and the ability to act calmly under pressure.

You will perform patrols, monitor access, and report incidents using the casino's security procedures. Candidates should have a high school diploma, at least 6 months in security or customer