Casino Sanitation & Guest Experience Associate

Belterra Casino Resort; Florence (IN); On-site; USD 17,000 - 22,000; Full time

Job summary

Belterra Casino Resort is seeking a Utility Porter to maintain the casino's cleanliness, sanitation, and daily upkeep to ensure an exceptional guest experience.

The role involves cleaning restrooms, restocking supplies, maintaining slot machine areas, and responding to guest requests while adhering to regulatory standards and Belterra policies. A strong work ethic and ability to work flexible hours are required.

Qualifications

• Prior janitorial experience preferred.
• Must have a strong work ethic and time management skills.
• Must be detail oriented.
• Individual who enjoys being around people and takes pride in a clean environment.
• Ability to meet the expected performance standards for each task assigned.
• Ability to work flexible shifts and days of the week including holidays.
• Ability to speak effectively with guest and/or team members.
• Ability to work in an environment that is subject to varying levels of noise, cold, heat, humidity, vibration, crowds, and smoke.
• Must be at least 18 years of age.

Responsibilities

• Provide extraordinary guest service and positively affect interactions with guests and co-workers.
• Adhere to Indiana Gaming Commission regulations and Belterra policies.
• Perform tasks to maintain daily appearance of the casino, including cleaning restrooms, restocking supplies, and maintaining slot machines and public areas.
• Respond to guest requests or connect them with the appropriate person for assistance.
• Perform all other duties as assigned by supervisory staff.

Job description

Belterra Casino Resort is seeking a Utility Porter to maintain the casino's cleanliness, sanitation, and daily upkeep to ensure an exceptional guest experience.

The role involves cleaning restrooms, restocking supplies, maintaining slot machine areas, and responding to guest requests while adhering to regulatory standards and Belterra policies. A strong work ethic and ability to work flexible hours are required.