Casino Retail & Coat Check Associate

Seneca-Gaming-Corporation; City of Niagara Falls (NY); On-site; USD 18,000 - 26,000; Full time

Job summary

Seneca-Gaming-Corporation is hiring a Retail Clerk to assist customers in retail operations and manage coat check duties in a fast-paced casino environment. The role requires friendly, professional interaction and strict adherence to company policies.

The position emphasizes cash handling, merchandise display, ticketing, and incident-free guest service while complying with security guidelines and training programs.

Qualifications

• Must have excellent communication skills.
• Ability to write routine correspondence and speak effectively to the public, employees, and customers.
• Ability to interact well with customers and employees.
• Must resolve problems in a diplomatic and tactful manner.

Responsibilities

• Display merchandise neatly and in proper order.
• Mark prices on merchandise.
• Operate cash register and balance bank at end of shift.
• Issue coat check claim tags to each guest.
• Hang one guest’s items per hanger.
• Match coat check tickets to items for retrieval.

Skills

Communication

Customer service

Written communication

Education

High school diploma or equivalent

Job description

Seneca-Gaming-Corporation is hiring a Retail Clerk to assist customers in retail operations and manage coat check duties in a fast-paced casino environment. The role requires friendly, professional interaction and strict adherence to company policies.

The position emphasizes cash handling, merchandise display, ticketing, and incident-free guest service while complying with security guidelines and training programs.