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Join a dynamic team at a leading gaming establishment as a Casino Operations Supervisor. This role is pivotal in ensuring smooth daily operations on the casino floor, overseeing beverage services, slot machines, and employee performance. You'll be responsible for training staff, maintaining compliance with gaming regulations, and providing outstanding customer service. As part of a renowned entertainment company, you'll thrive in a fast-paced environment, making a significant impact on guest experiences. If you're a natural leader with a passion for the gaming industry, this opportunity is perfect for you!
Metropolis, IL, United States
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SALARY RANGE: $44,000 yearly
BENEFITS: Full Time: Medical, Dental, Vision and Life Disability Insurance, 401(k), Paid Time Off, Education Assistance, Team Member Discounts
POSITION SUMMARY: Responsible for monitoring and supervising the daily Casino floor operations on a specific shift for beverage, EVS and slots, ensuring that courteous and prompt service is provided by all employees.
MINIMUM AGE REQUIREMENTS: 21 years of age
High School graduate or GED equivalent. Previous supervisory experience required. 1 year progressively more challenging role in operations preferring leadership role in Slots, Beverage or Table Games. Familiar with all Harrah’s Brand programs and systems. Excellent oral and good written communication skills. Must be fluent and literate in English. Proven problem-solving skills as demonstrated by the ability to respond calmly and make rational decisions when required. Ability to use a personal computer and appropriate software (Excel, Word, Power Point, Microsoft Outlook, SDS, and CMS). Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 50lbs, and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas.
Must have the ability to hold an Occupational License as required by the Illinois Gaming Board.
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks are performed when circumstances change.
Harrah’s Metropolis Casino & Hotel is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.