Casino Lounge Floor Runner: Guest Service & Bar Ops

Town Pump, Inc.; Glendive (MT); On-site; USD 21,000 - 30,000; Full time

Job summary

Montana’s Best Casinos is seeking a motivated Lounge Floor Runner to join our team. You will deliver excellent customer service, assist with bar operations, and maintain clean, inviting spaces for guests.

Responsibilities include handling cash, stocking bar supplies, serving drinks, monitoring age compliance, and supporting casino staff. Previous experience in bars or hospitality is a plus; weekend shifts may be required.

Responsibilities

• Provide exceptional customer service and handle cash transactions.
• Stock, price, rotate, and display bar inventories.
• Clean restrooms, dust, windows, and floors.
• Accurately make change and balance cash; manage bar products and supplies; change out kegs.
• Operate safety equipment including fire extinguisher; complete casino restroom logs.
• Advise manager on personnel issues; call maintenance for repairs; change tape in gambling machines.
• Fill glasses of beer from the tap; serve wine and beverages; distribute drinks; collect empties.
• Carry ice to the bar; change syrup boxes; change taps on kegs; remove empty kegs.
• Vacuum lounge floor; mop/sweep; wash glassware; arrange displays of bottles and glasses.
• Handle disruptive customers professionally; document incidents; plan bar menus and drink recipes; requisition liquors and supplies.
• Serve snacks or food items at the bar; process payments; operate cash register; tally transactions.
• Assist patrons with verifying wins; payout casino machine winners; complete shift paperwork; balance tills.
• Complete any other duties as assigned by management.
• Bartender will follow all policies outlined for runners in this manual

Job description

Montana’s Best Casinos is seeking a motivated Lounge Floor Runner to join our team. You will deliver excellent customer service, assist with bar operations, and maintain clean, inviting spaces for guests.

Responsibilities include handling cash, stocking bar supplies, serving drinks, monitoring age compliance, and supporting casino staff. Previous experience in bars or hospitality is a plus; weekend shifts may be required.