CASINO HOUSEKEEPER

Mountaineer Casino; New Cumberland (WV); On-site; USD 17,000 - 21,000; Full time

Job summary

Mountaineer Casino in New Cumberland, WV, seeks a housekeeping professional to maintain high cleanliness standards across hotel, lodge, casino, and support areas. You will vacuum, disinfect restrooms, and ensure safe, welcoming environments for guests and staff alike.

Applicants should be able to work all shifts, pass background checks, and be 21+. Training on event knowledge and promotions is provided to support guest experiences.

Qualifications

• Excellent communication skills and neat appearance.
• Ability to work with others as a team efficiently.
• Ability to perform duties under time pressure in a busy environment.
• Knowledge of cleaning products and safe chemical handling.
• Ability to operate cleaning equipment.
• Maintain a pleasant, friendly and welcoming attitude.
• Awareness of events and promotions.
• Answer calls promptly and professionally.
• Available to work all shifts.
• Must be 21 years or older and able to pass background checks and WV Racing License.

Responsibilities

• Clean all designated areas to high standards including Hotel, Lodge, Casino, and public spaces.
• Vacuum floors across hotel, gaming, and trackside areas.
• Disinfect and restock restrooms; mop and vacuum around casino entrances.
• Remove trash and debris from machines, floors, and bins.
• Dispose trash in outside dumpsters.
• Assist guests with housekeeping needs as required.
• Ensure safety and security of guests and employees.
• Perform all other duties as assigned.

Skills

Communication

Teamwork

Stamina/Physical Fitness

Attention to Detail

Safety Awareness

Education

High School Diploma or equivalent

Job description

2 days ago Requisition ID: 8032

SUMMARY

Accountable for ensuring high standards of cleanliness of all Hotel, Lodge, Trackside, Casino, Facilities, Parking lot, Jockey’s Dorm, Rec Hall, Administrative offices, and Atrium.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

• Responsible for the efficient and effective cleaning of all areas with higher standards of knowledge.
• Responsible for vacuuming all floors whether is Hotel, Lodge, Gaming area or Trackside areas.
• Cleaning, disinfecting, and restocking all restrooms and closets. Mopping and vacuuming floors around the casino, all restrooms and entrances.
• Responsible for removing all trash and debris from machines, floors, and trash cans.
• Trash and debris to be deposited in the outside dumpsters.
• Attend to guest as needed for any housekeeping needs.
• Ensure the safety and security of guest and employees.
• All other duties as assigned.

REPORTING LINE

You will report directly to the Housekeeping Coordinator then to the Executive Housekeeper.

QUALIFICATION REQUIREMENTS

• Must have excellent communication skills, be polite, and present a neat appearance at all times.
• The ability to work with others as a team in an efficient manner.
• Ability to perform assigned job duties under frequent time pressure in an interruptive environment.
• Knowledge in the safe use of cleaning products.
• Ability to use house cleaning equipment.
• Always maintain a pleasant, friendly, and welcoming attitude at all times.
• Have knowledge of all special events and promotional activities.
• Answer all calls in a prompt and friendly manner.
• You will need to be available to work all shifts.
• You must be at least 21 years old.
• You also must be able to pass a background investigation and obtain and maintain a WV Racing License.

EDUCATIONAL

High School Diploma or equivalent is preferred but not necessary.

PHYSICAL DEMANDS

You will need to be able to stand or sit for prolonged periods of time. The ability to push, pull, kneel, twist, carry and lift up to 25 lbs.

WORK ENVIRONMENT

Will be exposed to working in a noisy, smoke/secondary smoke environment and seasonal elements.

MATERIALS AND EQUIPMENT DIRECTLY USED

You will be in direct contact with various cleaning chemicals.