Casino/Hotel Operations Software Consultant

Davita Inc.; United States; Remote; USD 60,000 - 90,000; Full time

Job summary

Infor is seeking an Application Consultant who will primarily support hotel and casino operations through training and software implementation. This role involves traveling extensively across North America, delivering training, and collaborating with clients to enhance service delivery in the hospitality sector.

Qualifications

• Experience in hotel operations including management.
• Valid U.S. passport for travel.
• Ability to work independently on projects.

Responsibilities

• Manage on-site training and installation of software.
• Conduct training courses using Infor documentation.
• Provide feedback to Infor and customers on training.

Skills

Presentation skills

Independent project management

Hotel operations

PC operations

Bilingual (English and Spanish or French)

Tools

Microsoft Windows

Microsoft SQL

Job description

Infor is seeking an Application Consultant with experience in hotel and/or casino hotel operations or group sales/event management. The role of Application Consultant requires extensive travel to promote a strong team environment to ensure successful software implementation. Consultants are tasked with configuring, training, and implementing our property management system. This role is part of our North America services team, which assists Infor in expanding its products within the hospitality industry while delivering exceptional service.

A Day in the Life Typically Includes:

• Manage all aspects of on-site training and installation of Infor's hospitality property management software application and possibly other hospitality products.
• Conduct standardized training courses using Infor training documentation.
• Provide on-site transitional support of software installation go-live.
• Provide feedback to customer and Infor on training participants' progress.
• Provide timely communication of project status to customer and Infor.
• Prepare and complete all project-related paperwork as defined by Infor.
• Assist in creating and updating installation and training documentation.

Basic Qualifications:

• Experience in completing tasks independently on both customer-facing and internal projects.
• Experience delivering presentations.
• Experience in hotel operations, including at least one role in management.
• Experience in one or more of the following hospitality functions: housekeeping, accounting, revenue management, and/or operations.
• Experience in PC operations, including Microsoft Windows, Word, and Excel.
• Valid U.S. passport or ability to obtain one for international travel.
• Eligible to rent a car for transportation to project locations, as required.
• Ability to travel up to 75%.

Preferred Qualifications:

• Experience in Software application training.
• Resort and gaming operations experience.
• Experience with Windows OS, and Microsoft SQL.
• Bilingual in English and Spanish or French.

Location: US Remote (Dallas, TX and Alpharetta, GA)

About Infor

Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.

For more information visit www.infor.com

Our Values

At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management (PBM) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future.

We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.

Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the infor.com/about/careers webpage.

At Infor we value your privacy that's why we created a policy that you can read here.

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