Casino Host & Cashier: Guest Experience & Payments Pro

Salish Cliffs; Shelton (WA); Hybrid; USD 19,000 - 28,000; Full time

Job summary

Little Creek Casino Resort in Shelton, WA is seeking a Host/Hostess Cashier to manage room setup, greet guests, present menus, take orders and handle payments for food and beverages.

Responsibilities include arranging seating, coordinating room flow, processing credit card payments, and ensuring a clean, welcoming dining area. Must obtain and maintain gaming license, Class 12 Mixologist Permit/13 Alcohol Server Permit, Washington State Food Worker Card, and be at least 21 years old.

Qualifications

• High school diploma or GED.
• Six months fast food service or restaurant service experience.
• OR equivalent combination of education and experience.

Responsibilities

• Take reservations, set up room seating chart and room flow to accommodate the needs for customers.
• Greet guests and show them to the dining tables.
• Present menu & wine menu, information regarding specials, soup and who their server is.
• Take orders and enter orders into the system, collect and record payments.
• Make change, cash checks and issue receipts or tickets to customers.
• Settle checks for non-gaming revenue presented as payment for food and services.
• Verify charges, process credit card payments, batch 'tip' slips for server gratuities.
• Collect and forward to supervisor all unused comps and coupons.
• Maintain cleanliness of counter and food service area at all times.
• Relay all guest complaints/compliments to supervisor; promotes positive public relations.
• Obtain food, beverages, condiments and supplies from kitchen or stockroom and deliver to outlet if necessary; maintains adequate stock levels in assigned outlet.
• Serve wine to guests, if the server needs assistance.
• Perform duties relating to server and busser, as needed.
• Maintain a clean, safe, hazard-free environment within the area of responsibility.
• Complete all cleaning, stocking and accountability checklists and/or paperwork required for the assigned position.
• Observe diners to respond to any additional requests and to determine when meal has been completed.
• Attend all mandatory meetings and training.
• Other duties may be assigned.

Education

High school diploma or GED

Six months fast food service or restaurant service experience

OR equivalent combination of education and experience

Job description

Little Creek Casino Resort in Shelton, WA is seeking a Host/Hostess Cashier to manage room setup, greet guests, present menus, take orders and handle payments for food and beverages.

Responsibilities include arranging seating, coordinating room flow, processing credit card payments, and ensuring a clean, welcoming dining area. Must obtain and maintain gaming license, Class 12 Mixologist Permit/13 Alcohol Server Permit, Washington State Food Worker Card, and be at least 21 years old.