Casino Hospitality Host (Harrah's Laughlin)

Caesars Entertainment; Laughlin (NV); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Earn Your Bachelor's Degree for FREE

Student Loan Debt Assistance

Affordable Medical, Dental & Vision Plans

401(k) with Company Match

Paid Time Off

Exclusive Discounts

Job summary

Caesars Entertainment is seeking a Hospitality Host at Harrah's Laughlin Beach Resort, focused on managing the guest journey and ensuring exceptional service from arrival to departure.

This role involves close partnership with other executives to coordinate experiences, emphasizing guest relationship building and loyalty. The company offers a supportive culture with various benefits including a 401(k) plan, medical coverage, and educational opportunities.

Qualifications

• Ability to manage the guest journey and ensure exceptional service.
• Strong communication skills to collaborate with other executives.
• Dedication to building guest relationships and fostering loyalty.

Responsibilities

• Manage all aspects of the guest journey, ensuring a personalized experience.
• Partner with executives for pre- and post-trip planning.
• Deliver memorable experiences for guests.

Job description

Hospitality Host – Harrah's Laughlin Beach Resort

Job Summary

The Hospitality Host is responsible for managing all aspects of the guest journey while on property, ensuring an exceptional and personalized experience from arrival through departure. This role partners seamlessly with Account Executives, Sales Executives, and Flight Sales Executives to coordinate pre- and post-trip planning.

Hospitality Hosts are dedicated to delighting guests by exceeding expectations through gracious, enthusiastic, and authentic service. This role focuses on building strong guest relationships, fostering loyalty, and delivering memorable experiences for guests not assigned to Executive Casino Hosts.

Benefits

• Earn Your Bachelor's Degree for FREE through Caesars Entertainment and our university partners
• Student Loan Debt Assistance to help lighten your financial load
• A People First Culture where every team member is valued
• Affordable Medical, Dental & Vision Plans with flexible options
• 401(k) with Company Match to support your long term financial goals
• Caesars Entertainment's Signature Family Style Service that makes our workplace feel like home
• Paid Time Off so you can recharge
• Exclusive Discounts on hotel stays, dining, entertainment, retail, and more