Casino Guest Host — Fast-Paced Dining & Service

Argosy Casino Hotel & Spa Riverside; Riverside (MO); On-site; USD 26,000 - 40,000; Full time

Job summary

Argosy Casino Hotel & Spa Riverside in Missouri is seeking a hospitality teammate focused on guest service. You will greet guests, seat them, take orders, and assist servers to ensure smooth dining experiences.

The ideal candidate demonstrates strong communication, can handle payments, and maintains a clean, safe workspace. A high school diploma or GED is preferred, with 1–3 months of related experience or training.

Qualifications

• High school diploma or GED; or 1–3 months of related experience and/or training.
• Ability to read and comprehend documents; communicate effectively.
• Ability to count money and handle payments.

Responsibilities

• Provide stellar customer service.
• Greet and welcome guests, assign seating, and escort guests to their table.
• Follow procedures for seating guests including station charts and maintaining customer flow.
• Inform guests of menu items, specials offered, and marketing promotions as requested.
• Process sales including taking money, counting change, handling cash, and processing comps.
• Assist servers and bussers in maintaining dining areas, taking orders and delivering.
• Respond to telephone inquiries including making reservations and taking messages.
• Handle to-go orders including packaging, payment collection, and delivery to guests.
• Navigate the company reservation system and know menu items.
• Attend departmental and company training programs or meetings as directed.
• Compile information, complete and submit reports as needed.
• Adhere to all company policies and procedures and gaming laws.
• Maintain safety, cleanliness, and professional appearance.
• Meet department uniform, appearance and grooming requirements.
• Any reasonably required job duty to promote productivity.

Skills

Customer service

Guest seating

Cash handling

Communication

Education

High school diploma or GED

Job description

Argosy Casino Hotel & Spa Riverside in Missouri is seeking a hospitality teammate focused on guest service. You will greet guests, seat them, take orders, and assist servers to ensure smooth dining experiences.

The ideal candidate demonstrates strong communication, can handle payments, and maintains a clean, safe workspace. A high school diploma or GED is preferred, with 1–3 months of related experience or training.