Casino Guest Experience Host (Seating & Reservations)

Four Winds Casino and Resort; South Bend (IN); On-site; USD 12,000 - 18,000; Part time

Job summary

Four Winds Casino and Resort in South Bend, IN is seeking a part-time server to deliver a delightful dining experience from arrival to farewell. You will greet guests, manage seating and reservations, and answer phones with accurate record-keeping of guest needs.

Strong interpersonal and organizational skills are essential; a high school diploma is preferred. South Bend location requires an ATC server permit and a Level 4 Gaming License where applicable.

Qualifications

• Experience providing guest-focused service in a dining or hospitality setting.
• Ability to learn and recall menu knowledge and policies.
• Ability to manage reservations and seating efficiently.

Responsibilities

• Greet guests and escort to dining tables, ensuring a warm welcome.
• Make and cancel reservations using the reservation software.
• Answer phones and take reservations accurately.
• Verify reservations and any comped items as applicable.
• Seat guests according to rotation, distribute menus, and introduce staff.
• Record guest preferences in the reservation system when possible.
• Maintain professional appearance and comply with grooming policies.

Skills

Guest service orientation

Interpersonal skills

Communication skills

Education

High school diploma or GED

Tools

Reservation software

Job description

Four Winds Casino and Resort in South Bend, IN is seeking a part-time server to deliver a delightful dining experience from arrival to farewell. You will greet guests, manage seating and reservations, and answer phones with accurate record-keeping of guest needs.

Strong interpersonal and organizational skills are essential; a high school diploma is preferred. South Bend location requires an ATC server permit and a Level 4 Gaming License where applicable.