Casino Gaming Associate / Customer Service - Livermore

Players Edge Services Inc; Livermore (CA); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental, Vision Plans

PPO Medical Plan starting at $10 per p

Generous 401(k) Match

Employee Assistance Program

Company Paid Life

Employee Recognition Programs

Paid Time Off

Paid Sick Leave

Night Shift Differential - $2 per hour

Job summary

Players Edge Services Inc is hiring for a full-time customer service role at the Livermore casino. You will sit at table games, ensure rules are followed, and act as a double-check on the dealer to manage wins and losses.

Candidates should be 21+, able to work graveyard or swing shifts including weekends, and pass a background check. Licensing from the Bureau of Gambling Control is required, with a strong emphasis on mental math abilities.

Qualifications

• Must be at least 21 years old.
• Available for graveyard or swing shifts, including weekends.
• Customer service experience preferred.
• Successful background check required.
• All hires must apply for, receive and maintain a license from the Bureau of Gambling Control.
• Strong mental math skills (addition, subtraction and multiplication).

Responsibilities

• Sit at table games such as California style Blackjack or Three Card Poker at the assigned casino.
• Ensure game rules are followed and doublecheck dealer results to handle wins and losses.

Skills

Customer service

Mental math

Job description

Job Details

Job Location: Livermore, CA 94551

Position Type: Full Time

Salary Range: $22.00 - $26.00 Hourly

Job Category: Customer Service

As a Players Edge employee, you will sit at table games such as California style Blackjack or Three Card Poker at your assigned casino. You ensure the rules are being followed and work as a doublecheck on the dealer to handle wins and losses.

$1000 Hiring Bonus for any new hire that has a valid Third-Party Proposition Player Services License Badge (TPPPS Worker License). Restrictions apply.

Benefits

• Medical, Dental, Vision Plans
• PPO Medical Plan starting at $10 per pay period
• Generous 401(k) Match
• Employee Assistance Program
• Company Paid Life
• Employee Recognition Programs
• Paid Time Off
• Paid Sick Leave
• Night Shift Differential - $2 per hour

Qualifications

• Must be at least 21 years of age or older.
• Must be available to work graveyard or swing shifts, including weekends and holidays.
• Customer service experience preferred.
• Successful background check.
• All hires must apply for, receive and maintain a license from the Bureau of Gambling Control.
• Strong mental math skills. Proficient in addition, subtraction and multiplication.

Physical Requirements:

• May be required to sit and/or stand at a gaming table for long periods of time, with flexibility of sitting or standing.
• May be required to carry items weighing 2 – 10 LBS over short distances.
• Simple grasping of casino chips when collecting, distributing, and counting chips.
• Employees may be required to reach or extend arm 6 -12 inches to collect or distribute casino chips to dealer using chip tray.
• May be required to push or pull chip tray/rack weighing 1-3 lbs.
• Occasional rotation of hand/wrist.