Casino Floor Guest Experience Associate

Winstar; Miami (FL); Hybrid; USD 17,000 - 22,000; Part time

Job summary

Chickasaw Nation is seeking a Part Time Floor Attendant for West Bay Casino and Resort to provide courteous service during guests’ entertainment experiences. You will help maintain clean, safe areas, align seating near machines, and assist management to ensure security and smooth operations.

The role emphasizes punctuality, adherence to dress code, and professional interaction with guests and staff, with responsibilities spanning customer service, cleaning, and regulatory compliance.

Qualifications

• No prior experience required.
• High School, GED or Equivalent.
• Pass gaming background check.
• Gaming license or permit as required by assigned position.

Responsibilities

• Provide first class customer service to guests and respond to inquiries professionally.
• Maintain a clean and safe work area.
• Adhere to dress code and rules.
• Assist in monitoring gaming machines and report floor irregularities.
• Handle routine customer complaints with discretion.
• Assist with cleaning duties as assigned.

Skills

Cash handling

10-key entry

Education

High School or GED

Job description

Chickasaw Nation is seeking a Part Time Floor Attendant for West Bay Casino and Resort to provide courteous service during guests’ entertainment experiences. You will help maintain clean, safe areas, align seating near machines, and assist management to ensure security and smooth operations.

The role emphasizes punctuality, adherence to dress code, and professional interaction with guests and staff, with responsibilities spanning customer service, cleaning, and regulatory compliance.