Casino F&B Assistant Manager - Hospitality

Churchill Downs Incorporated; Berlin (MD); On-site; USD 39,000 - 48,000; Full time

Benefits offered by this job

Medical benefits

Paid sick time

Paid vacation time

Paid personal time

Holiday pay

401k options

Job summary

Ocean Downs Casino in Berlin, MD is hiring a Food and Beverage Assistant Manager. This full-time role offers a salary of $43,680 and a comprehensive benefits package, including medical, paid time off, holidays, and a 401(k) option.

You will lead a team, ensure guest satisfaction, supervise outlets, manage stock, and uphold casino policies and liquor laws while delivering memorable experiences for our guests.

Qualifications

• High school diploma or equivalent required.
• TIPS and Serve Safe certifications required.
• English proficiency and strong customer service skills.

Responsibilities

• Create an entertaining environment while ensuring service excellence.
• Lead employees, foster teamwork, morale and open communication.
• Coach staff with clear expectations and role modeling.
• Oversee daily operations of assigned outlets.
• Order stock and manage outages on shifts.
• Adhere to policies, labor and liquor laws.
• Relay guest compliments and complaints to appropriate department head.
• Promote customer relations and productivity.
• Assist in managing additional outlets when needed.

Skills

English proficiency

Team leadership

Customer communication

Food & beverage experience

Education

High school diploma or equivalent

TIPS certification

Serve Safe certification

Job description

Ocean Downs Casino in Berlin, MD is hiring a Food and Beverage Assistant Manager. This full-time role offers a salary of $43,680 and a comprehensive benefits package, including medical, paid time off, holidays, and a 401(k) option.

You will lead a team, ensure guest satisfaction, supervise outlets, manage stock, and uphold casino policies and liquor laws while delivering memorable experiences for our guests.