Casino EVS Attendant - Guest-Focused Cleaning Pro

Hard Rock Hotel & Casino Bristol; Bristol (VA); On-site; USD 19,000 - 26,000; Full time

Job summary

Hard Rock Hotel & Casino Bristol is seeking an Environmental Services/Housekeeping team member to maintain public and guest areas in a clean, sanitary and attractive condition. Under the supervision of the Supervisor - EVS, you will help deliver a memorable guest experience through meticulous cleaning and friendly service.

Responsibilities include cleaning floors, surfaces, restrooms, and public spaces; reporting maintenance needs; and assisting in emergency clean-ups as needed.

Qualifications

• Requires two months on-the-job training or related janitorial experience.

Responsibilities

• Create an atmosphere that induces guests to choose Hard Rock Bristol for gaming entertainment and mentors team members to provide superior guest service.
• Collect and remove trash; clean carpeted areas; remove gum and stains; vacuum upholstered furnishings and fabric; reposition furniture and equipment after cleaning.
• Sweep, dust mop, and wet mop hard surface floors.
• Clean/dust all surfaces including walls, doors, hardware, games, furnishings, door glass, and display cases.
• Stock, clean and sanitize restroom fixtures and surfaces.
• Work cooperatively with supervisors and all other team members; comply with procedures and standards.
• Observe and report maintenance needs and safety issues.
• Assist in emergency clean-ups and provide coverage for absences.
• Attend and participate in meetings; perform work regularly and predictably.
• Clean and sanitize workspaces and public spaces.
• Other duties as assigned.

Skills

Janitorial duties

Guest service skills

Communication skills

Job description

Hard Rock Hotel & Casino Bristol is seeking an Environmental Services/Housekeeping team member to maintain public and guest areas in a clean, sanitary and attractive condition. Under the supervision of the Supervisor - EVS, you will help deliver a memorable guest experience through meticulous cleaning and friendly service.

Responsibilities include cleaning floors, surfaces, restrooms, and public spaces; reporting maintenance needs; and assisting in emergency clean-ups as needed.