Casino Cocktail Server — High-Energy Guest Experience

phlcareers-livech; Philadelphia (Philadelphia County); On-site; USD 25,000 - 38,000; Full time

Benefits offered by this job

Comprehensive health coverage

Free basic life insurance

Disability coverage

Retirement savings with company match

Bonus structure

Merit pay increases

Tuition reimbursement

Free parking

Free meals and discounts

Job summary

Live! in Philadelphia is seeking a Cocktail Server to deliver high-energy service in a fast-paced casino environment. You will guide guests on menu items, assist with bar operations, and ensure compliance with gaming regulations.

The role requires sharp communication, physical stamina, and mastery of POS systems. Responsibilities include accurate cash handling, service recovery, and maintaining a clean dining and bar area.

Qualifications

• High school diploma or equivalent preferred.
• Must be able to obtain and maintain a valid license as required by the State Gaming Agency for the position.
• Must be RAMP certified.
• Able to stand and walk briskly for extended periods; lift up to 30 pounds.
• Able to work nights, weekends, and holidays.
• Knowledge of Responsible Gaming Program.
• Full working knowledge of POS system.

Responsibilities

• Guide guests through the menu and sell food and beverage items.
• Alert management to service or safety issues.
• Perform service recovery per guidelines to ensure guest satisfaction.
• Process orders through the POS and maintain receipts for beverages served.
• Handle all bank and cash procedures.
• Carry, serve and replenish beverages and food items as needed.
• Maintain cleanliness of work and guest areas at all times.
• Abide by liquor regulations and gaming rules.

Skills

Customer service

Effective communication

Licensing compliance

RAMP certification

Physical stamina

POS knowledge

Flexible schedule

Teamwork

Education

High school diploma

Tools

POS system

Job description

Live! in Philadelphia is seeking a Cocktail Server to deliver high-energy service in a fast-paced casino environment. You will guide guests on menu items, assist with bar operations, and ensure compliance with gaming regulations.

The role requires sharp communication, physical stamina, and mastery of POS systems. Responsibilities include accurate cash handling, service recovery, and maintaining a clean dining and bar area.