Casino Cage Cashier Representative - Excalibur

MGM Resorts International; Cary (NC); On-site; USD 20,000 - 28,000; Part time

Benefits offered by this job

Wellness incentive programs

Discounts on hotel, dining, retail, &

Free meals in employee dining room

Free parking on and off shift

Health & Income Protection benefits

Professional and personal development

Job summary

MGM Resorts International in Las Vegas, NV seeks an On Call Casino Cashier Representative to handle monetary transactions for guests and internal departments while delivering exceptional guest service. You will promote MGM Rewards and ensure compliance with policies to maintain a seamless gaming experience.

The role starts at $17.50 per hour plus tips. Must be 21+, with a HS diploma or GED and 1+ years of relevant experience, and you'll work on an on-call, site-based schedule in a dynamic

Qualifications

• Guest service oriented with focus on accuracy and professionalism.
• Must be 21 years of age or older.
• 1+ years of prior relevant experience or equivalent preferred.

Responsibilities

• Assists guests with transactions in line with casino policy, including marker payments, deposits, withdrawals, and chip handling.
• Ensures the security of cash, chips, and tokens throughout the shift.
• Promotes MGM Rewards, MyVegas rewards, and MGM Rewards Mastercard programs to guests.
• Issues freeplay and coupons; adjusts tier credits per policy.
• Escalates guest issues to Cage Shift Supervisor and responds to inquiries about the property and local area.
• Follows AML/Suspicious activity policy and reports unusual events as required.
• Balances banks with supervision and completes reports in compliance with Title 31.

Skills

Guest service

Education

HS Diploma or GED

Job description

Las Vegas, Nevada

THE SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As an On Call Casino Cashier Representative you’ll be responsible for processing accurate monetary transactions for guests and internal departments while delivering exceptional guest service. You’ll play a key role in promoting the MGM Rewards program and ensuring every interaction is handled with efficiency and professionalism. In this role, you’ll uphold all regulatory requirements and company policies, contributing to a seamless and trustworthy gaming experience.

THE STARTING RATE:

$17.50 plus tips

THE DAY-TO-DAY:

• Assists guests with transactions in line with Casino credit policies, and within specified guidelines, including marker payments, deposits, withdrawals, and chip bank duties such as Fills and Credits to the Pit and Cage
• Ensures the security of company assets throughout the shift, including cash, chips, and tokens
• Promote, educate and drive guest enrollment into MGM Rewards program, MyVegas rewards program, and MGM RewardsMastercard program
• Issue FREEPLAY, complimentary play coupons and adjust tier credits to guests upon request in accordance withoutlined company policies and procedures
• Escalates guest complaints tothe Casino Cage Shift Supervisor and responds effectively to guest inquiries related to the property and the local area
• Understands Company AML/Suspicious activity policy and notifies Supervisor of all unusual events, circumstances, missing items, oralleged theft as well as principles of responsible gaming and ensure consistent promotion of GameSense to all guests
• Balances all appropriate banks within the Cage with supervision at the end of the shift in accordance with departmental variancepolicy and completes all reports or forms accurately in compliance with Title 31

THE IDEAL CANDIDATE:

• Must be 21 years of age or older
• High School Diploma, or GED
• 1+ years of prior relevant experience

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more!
• Free meals in our employee dining room
• Free parking on and off shift
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community