Casino Cage Cashier & Guest Service Pro

Viejas Casino & Resort; Alpine (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

Viejas Casino & Resort in California seeks a Cage Cashier to handle coin, chip, and cash transactions with accuracy and discretion. You will process checks, card payments, vouchers, gift cards, and foreign currency while maintaining accountable records and operating relevant equipment.

You'll balance the drawer at shift end, report discrepancies, and support promotions, player club activities, and customer service with a friendly, professional approach in a fast-paced environment.

Qualifications

• Handle coin, chip, tickets and cash transactions accurately and efficiently.
• Process checks, card transactions, vouchers, gift cards, and foreign currency.
• Balance the drawer at end of shift and report discrepancies.
• Maintain and operate currency counters, coin counters, and related equipment.
• Create Viejas player club accounts and issue cards with PINs.
• Maintain knowledge of Viejas player club program and promotions.
• Provide courteous guest service and adhere to policies.
• Must be 21+; 1–3 years related experience preferred.

Responsibilities

• Balance the drawer at shift end and document variances.
• Process chip fills and transfers with Table Games Department.
• Process credit markers, front money, and safekeeping transactions.
• Maintain and operate cash handling machinery.
• Create and verify Viejas player club accounts and cards.
• Assist with casino promotions and events as needed.
• Provide professional, courteous guest service at all times.

Skills

Cash handling

Customer service

Attention to detail

Communication skills

Teamwork

10-key by touch

Basic computer skills

Education

High school diploma or equivalent

Tools

CMP player club system

Job description

Viejas Casino & Resort in California seeks a Cage Cashier to handle coin, chip, and cash transactions with accuracy and discretion. You will process checks, card payments, vouchers, gift cards, and foreign currency while maintaining accountable records and operating relevant equipment.

You'll balance the drawer at shift end, report discrepancies, and support promotions, player club activities, and customer service with a friendly, professional approach in a fast-paced environment.