Casino Busser II

Fort Mcdowell Golf Club; Scottsdale, Fort McDowell (AZ, AZ); On-site; USD 23,000 - 30,000; Full time

Job summary

Fort McDowell Golf Club in Scottsdale, AZ is seeking a Regular Full-Time Casino Busser II to maintain a clean, welcoming dining environment. You will clear tables, assist servers and bartenders, and help deliver food and beverages while upholding We-Ko-Pa Way service standards.

Ideal candidates have casino experience or busser background, are detail-oriented, and communicate clearly with guests and team members.

Qualifications

• One year as a busser or runner in a casino setting is preferred.
• Casino experience is strongly preferred.
• Must be able to execute high-end service daily.
• Strong communication skills and passion for hospitality.
• Self-motivated with attention to detail.
• 4-Diamond resort or casino experience preferred.

Responsibilities

• Provide exceptional guest service by following the We-Ko-Pa Way standards.
• Smile, greet, name, meet, thank guests.
• Clear and clean tables, remove used dishes and utensils.
• Reset tables with clean linens, silverware, glassware.
• Deliver food and beverages to guests as needed.
• Adhere to health and safety regulations.
• Maintain cleanliness of dining areas, restrooms, and stations.
• Report maintenance or safety hazards to the management team.
• Assist in inventory management and notify supervisors when supplies are low.
• Work with team to ensure efficient service and guest satisfaction.

Skills

Casino experience

High-end service

Communication skills

Attention to detail

Self-motivated

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Regular Full-Time Scottsdale, AZ, Fort McDowell, AZ, US

30+ days ago Requisition ID: 1529

Salary Range: $16.80 To $21.84 Hourly

ENTERPRISE: WCR Food and Beverage

DEPARTMENT NAME: WCR Food and Beverage

REPORTS TO: Beverage Manager

SALARY: $16.00

POSITION STATUS: Regular Full-Time, FLSA NON-EXEMPT

HOURS PER WEEK: 40

POSITION DESCRIPTION:

The Casino Busser II plays a crucial role in ensuring a clean, orderly, and welcoming environment for casino patrons. This position is responsible for clearing tables, cleaning dining areas, and assisting servers and bartenders with various tasks to provide excellent customer service and enhance the guest experience.

ESSENTIAL FUNCTIONS:

Essential functions may include the following tasks, knowledge, skills, and other characteristics. This list of tasks is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by positions in this class.

Provides exceptional guest service to both external and internal guests by maintaining and exhibiting the Casino Resort We-Ko-Pa Way Service Standards

• Smile and Greet
• Name and Meet
• Thank you and Goodbye.

Accountable to all standards outlined in the We-Ko-Pa Way Casino Resort service guide.

Will be responsible for executing specialty cocktails for the restaurant and bar daily

• Promptly clear and clean tables, removing used dishes, glassware, and utensils.
• Reset tables according to the casino’s standards with clean linens, silverware, glassware, and other necessary items.
• Ensure the dining area is clean and free of debris, including floors and chairs.
• Greet guests in a friendly and courteous manner.
• Assist guests with inquiries and requests promptly.
• Provide support to servers and bartenders by delivering food and beverages to guests as needed.
• Adhere to all health and safety regulations, including proper food handling and sanitation practices.
• Maintain cleanliness in all areas of the casino, including dining areas, restrooms, and service stations.
• Report any maintenance or safety hazards to the management team immediately.
• Ensure that service stations are stocked with necessary items such as napkins, condiments, and silverware.
• Assist in inventory management by notifying supervisors when supplies are low.
• Work collaboratively with other team members to ensure efficient service and guest satisfaction.
• Participate in team meetings and training sessions as required.

Minimum Qualifications:

• One year as a busser or runner in a casino setting is preferred.
• Casino experience is strongly preferred.
• Must be able to execute high-end service daily.
• Strong communication skills and passion for hospitality.
• Self-motivated with attention to detail.
• 4-Diamond resort or casino experience preferred.

INDIAN PREFERENCE:

Preference will be given to qualified applicants who are members of federally recognized Indian tribes. To be considered for Indian Preference, you must submit your Certificate of Indian Blood (CIB) with your application.