Casino Auditing Clerk — Revenue & Compliance

Hollywood Casino Charles Town; Charles Town (WV); On-site; USD 21,000 - 30,000; Full time

Job summary

Hollywood Casino Charles Town is seeking a Cage Auditor to collect, reconcile and audit transactions across Cage operations and related areas. You will prepare reports, ensure accuracy, and support compliance with company and regulatory standards.

The role requires handling various outlets and revenue activities, maintaining confidentiality, and providing timely insights while collaborating with management and team members.

Qualifications

• Must be at least 21 years of age.
• High school diploma or equivalent; a minimum of one year related experience and/or training.
• Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Write routine reports and correspondence.
• Accurately calculate figures and amounts and perform mathematical functions applicable to business needs.
• Define problems, collect data, establish facts and draw valid conclusions. Interpret a variety of technical and mathematical formulas.
• Must qualify for licensing with the West Virginia Lottery and Racing Commissions every year of employment.
• Intermediate user in Microsoft Word, Excel and Access.
• Flexible to work all shifts including holidays, nights, weekend hours and overtime as business needs dictate.
• Diplomatic and tactful; speak clearly and politely; respond well to questions.

Responsibilities

• Collects and reconciles all transactions handled by the Cage and related areas.
• Audits Drop Verification Report to CDS.
• Audits necessary slot reports to provide accurate revenue information.
• Audits Master Games Report to supporting documentation and CDS.
• Audits various outlets, F & B, Gift Shops, etc.
• Audits Revenue Room and Pari‑Mutuel activity.
• Provides timely and accurate reports upon request.
• Abides by all company, lottery commission, and departmental policies and procedures.
• Prepares exception reports for procedural violations and notifies supervisor or management as needed.
• Completes special projects, as assigned.
• Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with department and company standards and programs.
• Ensures behavior and appearance are in compliance with established standards.
• Maintains complete confidentiality at all times with respect to the internal functions of the Security department as well as any other information deemed to be confidential.
• Maintains a professional work environment with management and staff.
• Participates in meetings and training as required.
• Performs all job duties in a safe and responsible manner and reports safety hazards immediately.
• Performs other duties as may be assigned by department and/or company management.

Skills

Microsoft Word

Microsoft Excel

Microsoft Access

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Access

Job description

Hollywood Casino Charles Town is seeking a Cage Auditor to collect, reconcile and audit transactions across Cage operations and related areas. You will prepare reports, ensure accuracy, and support compliance with company and regulatory standards.

The role requires handling various outlets and revenue activities, maintaining confidentiality, and providing timely insights while collaborating with management and team members.