CASINO ASSIST MANAGER

Town Pump Company; Great Falls (MT); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401(K)

Health Insurance

Dental Insurance

Vision Insurance

Health Savings

Flex Spending Accounts

Paid time off

Education reimbursement

Job summary

Town Pump Inc. is seeking a Casino Assistant Manager to lead shift operations, drive guest satisfaction, and ensure compliance with policies and procedures. The role emphasizes service excellence and teamwork in a dynamic casino environment.

You will oversee payroll, inventories, scheduling, audits, and reporting, while maintaining state liquor regulations and high standards of integrity. This position requires flexibility for nights, weekends, and holidays, with Montana liquor certification

Qualifications

• Casino or hospitality leadership experience.
• Ability to manage payroll and inventories.
• Willingness to work nights, weekends, and holidays.
• Exceptional customer service and team training skills.
• Must have Alcohol sales/service certification approved by the State of Montana.
• Must have a valid Driver's License with acceptable driving record.

Responsibilities

• Handle customer service during shift hours, and screen phone calls while making accounting decisions aligned with casino standards.
• Lead by example in professionalism and teamwork, train and coach staff, and cover for managers when needed.
• Perform managerial duties including payroll, inventories, scheduling, and reports.
• Prioritize and organize office tasks, secure casino assets and cash, and audit shift reports.
• Complete casino paperwork, daily reports, purchases, and inventory adjustments; manage payroll records.
• Manage vendor controls, invoices, liquor orders, deliveries, stock, and pricing for promotions and state rules.
• Balance six-week analysis reports, maintain data entry, and prepare deposits subject to management approval.
• Availability to work nights, weekends, holidays; stay reachable via phone or messaging.
• Maintain a Montana liquor audit readiness and assist in liquor store preparations.

Skills

Customer service

Leadership

Payroll

Inventory management

Scheduling

Job description

Montana's Best Casinos is looking for a motivated and outgoing Casino Assistant Manager to join our team. We immediately create a comfortable, fun environment for our guests to enjoy. We take great pride in knowing every one of our guests by name, along with knowing and taking care of all their needs without them even having to ask. We are service aficionados. As a Casino Assistant Manager, You Will

• handle customer service during shift hours, handling, and screening phone calls, make accounting decisions consistent with Casino Operations standards, policies, and procedures, and assist in planning, leadership, organizing, and follow-ups in the following areas: Office procedures, Vendor invoicing, computer data entries, and shortage controls.
• set the proper example for co-workers regarding professionalism, attitude, and teamwork in customer service and casino operations. All assistant managers are expected to be trained in all areas to cover in the absence of a manager, and train, instruct, coach, and discipline employees.
• perform the duties of a manager such as payroll, inventories, scheduling, issuing, counseling reports, retrains, machine repairs, member bets, stats reporting, etc.
• effectively prioritize and organize follow-up on office tasks to be accomplished, maintain the security of all casino assets, cash funds, and inventories, and the auditing of shift reports.
• accurately and effectively complete all casino paperwork, casino daily reports, casino daily purchases, and mark-up/mark-down inventory adjustments. Complete auditing and casino payroll records.
• complete vendor controls and invoice handling, prepare and complete liquor orders, check in deliveries, stock liquor store, and maintain to company standards.
• must have the knowledge of how to do a liquor audit and prep the liquor store for audit, effectively maintain accurate pricing on all liquor products for company promotions and according to state regulations.
• effectively balance to 6-week analysis reports, maintain computer entry, recording of sales and purchases in the casino's running book, balance casino records to office reports, and prepare bank deposits subject to the Manager's inspection & approval.
• must be able to work nights, weekends, and holidays and in the absence of a manager, must have a way to be able to be contacted. (Phone, cell phone, voice messaging)
• maintain a valid Driver's License with an acceptable driving record, complete the Alcohol sales/service certification approved by the State of Montana provided by the company, and complete other duties as assigned by managers.

Town Pump offers many outstanding benefits including 401(K), Health, Dental, and Vision Insurance, Health Savings, Flex Spending Accounts, paid time off, and education reimbursement benefits.

• 401(K)
• Health, Dental, and Vision Insurance
• Health Savings
• Flex Spending Accounts
• paid time off
• education reimbursement benefits

Town Pump Inc. is proud to be an Equal Employment Opportunity (EEO) employer. We are committed to equal employment opportunities regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, citizenship, marital status, disability, or Veteran status.